Data Center Training & Onboarding Leader

Milestone Technologies, Inc.; Hubbard (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

The Data Center Logistics Training Coordinator at Milestone Technologies, Inc. designs, organizes, delivers, and tracks training programs to ensure data center operations staff are skilled, certified, and compliant with safety and operational standards.

This role bridges tech SMEs and frontline teams, managing the full training lifecycle, from curriculum design to assessments, with opportunities to develop digital content and contribute to LMS initiatives.

Qualifications

• Minimum 3 years of experience in Learning and Development.
• Bachelor's degree in Learning and Development or equivalent experience preferred.
• Excellent presentation, interpersonal, multi-tasking, and writing skills required.
• Curiosity and passion for learning.
• Ability to collaborate and influence across multiple teams and stakeholders.
• Exemplary customer service mindset, high motivation, and a team player.
• Effective verbal and written communication skills; ability to convey ideas independently.
• Availability and willingness to travel.

Responsibilities

• Design, develop, and maintain training curricula for data center technicians, engineers, and operations staff (e.g., electrical, mechanical, networking, safety).
• Coordinate new-hire onboarding programs specific to data center environments.
• Schedule and facilitate instructor-led training, virtual sessions, hands-on labs, and e-learning modules.
• Collaborate with the Product Management team and SMEs to create and review technical content.
• Plan training logistics and create communication templates for large technical rollouts.
• Develop course materials, including slide decks, online learning courses, On the Job Training (OJTs), assessments, and SOPs.
• Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).

Skills

Learning & Development

Technical writing

Project management

Communication

Education

Bachelor's degree in Learning and Development

Job description

The Data Center Logistics Training Coordinator at Milestone Technologies, Inc. designs, organizes, delivers, and tracks training programs to ensure data center operations staff are skilled, certified, and compliant with safety and operational standards.

This role bridges tech SMEs and frontline teams, managing the full training lifecycle, from curriculum design to assessments, with opportunities to develop digital content and contribute to LMS initiatives.