Data Center Technical Training Lead

Milestone Technologies, Inc.; Hubbard (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Milestone Technologies, a global IT managed services firm, seeks a Technical Training & Development Lead who owns strategy, design, and continuous improvement of technical learning programs across data center operations. This senior individual contributor will drive curriculum excellence and workforce readiness as the infrastructure scales.

You will partner with engineering, operations, and safety stakeholders, build training materials, establish KPIs, and guide management on skills gaps and

Qualifications

• Minimum 3+ years of experience in Learning and Development.
• Bachelor's degree in Learning and Development or commensurate experience preferred.
• Effective presentation, interpersonal, multi-tasking, and writing skills.
• Effectively collaborate and influence across multiple teams and stakeholders.
• Customer service mindset, be highly motivated, and a team player.
• Experience conveying ideas both verbally and in written form; travel may be required.
• Experience in technical writing preferred; background in computer sciences preferred.
• Previous program management experience.

Responsibilities

• Deliver technical training curriculum in an in‑person and/or virtual classroom environment when needed.
• Establish KPIs and success metrics for training effectiveness, time‑to‑competency, and workforce readiness.
• Advise management of skills gaps, workforce development priorities, and training investment decisions.
• Plan training logistics and communication templates for large technical rollouts.
• Work with the Operations Managers and Development Teams to understand training needs of their community.
• Collaborate with the Training Program Manager to plan, build, update training curriculum and certification exams.
• Build course materials such as slide decks, On the Job Training (OJT), assessments, and online courses.

Skills

Presentation skills

Interpersonal skills

Writing skills

Collaboration

Customer service mindset

Travel readiness

Independent work

Education

Bachelor's degree in Learning and Development

Job description

Milestone Technologies, a global IT managed services firm, seeks a Technical Training & Development Lead who owns strategy, design, and continuous improvement of technical learning programs across data center operations. This senior individual contributor will drive curriculum excellence and workforce readiness as the infrastructure scales.

You will partner with engineering, operations, and safety stakeholders, build training materials, establish KPIs, and guide management on skills gaps and