Data Center Training Leader — AI-Driven Ops

Amazon Web Services (AWS); Portage (IN); On-site; USD 130,000 - 175,900; Full time

Job summary

Amazon Data Services, Inc. in Indiana seeks a Technical Training Manager to lead a new Full-Time Training Team for Data Center Operations. You will develop and implement initial training, maintain lab equipment, and continuously improve training programs across DCEO, DCO, ID, Decom and Logistics.

You will coach trainers, measure program impact, and collaborate with stakeholders to drive standards. Travel approximately 25% is expected. This is a full-time role with comprehensive benefits.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• 2+ years of people management experience.
• Bachelor's degree or equivalent.
• Experience in technical education program management.
• Experience in operations management.
• 4+ years leading training or maintenance programs at a regional or multi-site level.
• 4+ years of safety standards experience.
• Experience in curriculum development for international teams.

Responsibilities

• Lead a team of technical trainers.
• Manage training programs for Data Center Engineering Operations (DCEO), Data Center Operations (DCO), Infrastructure Delivery (ID), Decommissioning, and Logistics.
• Implement standardized training processes that adapt to audience needs.
• Create and track performance metrics for training effectiveness.
• Establish communication channels between Full Time Training Team (FTT) and stakeholders.
• Drive innovation through AI technology and agile methodologies.
• Support the design comprehensive learning materials including exercises, tutorials, and assessments.
• Measure and report training program impact.

Skills

Microsoft Office

People management

Operations management

Curriculum development

Project management

Safety standards

Technical education programs

Education

Bachelor's degree or equivalent

Master's degree in Engineering, Education, Organizational Development, or related field

Tools

Learning Management Systems (LMS)

Job description

Amazon Data Services, Inc. in Indiana seeks a Technical Training Manager to lead a new Full-Time Training Team for Data Center Operations. You will develop and implement initial training, maintain lab equipment, and continuously improve training programs across DCEO, DCO, ID, Decom and Logistics.

You will coach trainers, measure program impact, and collaborate with stakeholders to drive standards. Travel approximately 25% is expected. This is a full-time role with comprehensive benefits.