Data Center Technician — VMware & Hardware Ops

HCLTech; Silverdale (WA); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) plan

Paid time off

Paid holidays

Job summary

HCLTech is seeking a Data Center Operations specialist to support server, storage and network infrastructure across DCs. You will manage server installations, VMware environments, UPS/HVAC coordination, and cross-team collaboration to resolve issues and escalate as needed.

Responsibilities include racking/unracking equipment, coordinating with logistics, performing DC walkthroughs, and ensuring data center security and uptime for multiple sites.

Responsibilities

• Share logs with vendor for hardware issue
• Parts received and return
• Server Mounting / Movement
• Rack Movement
• Network Connectivity
• Coordinate with Logistics Team
• DC cleanup
• Labeling on Racks and Devices
• ATS and PDU Installation / Configuration
• Respond to customer queries and handle escalation
• Provide H&F Support at Data Center to remote team
• Provide H&F Support at MDF to remote team
• Provide H&F Support at IDF to remote team
• Provide escort to vendor for activities under HCL Support at DC, MDF, IDF
• Data Center Management
• MDF / IDF Management
• DC Walkthrough as per CommonSpirit guidelines
• DC/MDF/IDF UPS Management and Support
• ER2 Pickup scheduling and coordination
• Device rack/stack/un-rack
• Data Center access log management
• Spare h/w inventory management
• DC/MDF/IDF HVAC Management and Coordination
• DC/MDF/IDF Power Management and Coordination
• Site visit to address/validate ISP; Fiber Cut and Power issues
• H/w replacements
• Involvement during Monthly/Weekly Generator Testing
• Provide H&F Support for all required INC, SCTASK and CHG
• H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
• Installing, configuring and maintaining latest Windows and Unix servers
• Managing and Troubleshooting VMware 5.0, 6.5, 6.7, 7.0
• Working with OEM hardware (DELL/Client/IBM), & remote connectivity tools
• Installation (vSphere 7.x), configuration (vCenter, ESX 7.x, SRM) and managing VMWare environment
• VMware ESXi Builds, Troubleshooting, Patching, Support Uplifts and Migration
• Configure and deploying new Dell, Client, and Cisco UCS Blades-Blade / Rack Server Firmware, patching and driver update etc
• Troubleshoot Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc
• Troubleshooting technical issues related and handling escalations
• Troubleshoot hardware issues on Storage Environment and coordinate with multiple teams
• Provide H&F Support for backup devices, rack-stack and troubleshooting H/w issues
• H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
• Install, configure and support network equipment including large routers, large switches, medium switches and small switches to maximize network efficiency and security and, update to the latest firmware releases.
• Planning, communicating and executing any changes in the network environment by following the CommonSpirit change management process
• Managing and supporting UPS, PDUs which is Connected with Network Gears and Replacing Faulty Batteries
• Working on pre-approved projects (PPH)

Skills

VMware administration

Windows servers

Unix servers

Networking

Tools

VMware vCenter

ESXi

Dell/IBM hardware

Cisco UCS

Job description

HCLTech is seeking a Data Center Operations specialist to support server, storage and network infrastructure across DCs. You will manage server installations, VMware environments, UPS/HVAC coordination, and cross-team collaboration to resolve issues and escalate as needed.

Responsibilities include racking/unracking equipment, coordinating with logistics, performing DC walkthroughs, and ensuring data center security and uptime for multiple sites.