Data Center Technician (Smart Hands)

Byte Bridge Inc.; Hayward (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

ByteBridge Inc. in Hayward, CA is seeking a Data Center Technician to maintain, operate, and secure the physical and network infrastructure of a data center, ensuring reliable access to critical IT services.

This role supports hardware installation, network operations, data backup management, disaster recovery, security, and documentation. The ideal candidate is technically capable, detail-oriented, and able to troubleshoot and resolve issues while communicating system status with IT staff and

Qualifications

• High school diploma or GED required; an Associate degree is preferred.
• Familiarity with server installation, networking, and data center operations.
• Knowledge of operating systems, networking protocols, hardware deployment, and system administration.
• Strong troubleshooting and problem-solving skills.
• Effective communication and collaboration skills.

Responsibilities

• Rack and install servers, switches, storage systems, and other data center hardware.
• Support network operations, user accounts, permissions, email, anti-virus, and anti-spam.
• Maintain and update network topology diagrams and documentation.
• Execute server backups, support data recovery operations, and verify backup integrity.
• Support disaster recovery operations related to power outages, fires, and other incidents.
• Implement and maintain physical and cybersecurity measures, including access controls and surveillance systems.
• Maintain accurate system logs, equipment inventories, and procedural documentation.
• Monitor and communicate system status, operational issues, and infrastructure concerns to IT staff and management.
• Follow established data center operational, security, and safety procedures.
• Support 24/7 data center operations, including on-call, night, and weekend shifts as required.

Skills

Troubleshooting

Networking

Server installation

Documentation

On-call support

Communication

Education

High school diploma or GED

Associate degree in IT or related field

Job description

Location:Hayward, CA with frequent travel to client sites

Position Overview

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, andunified communications. Founded by a team of passionate experts, ByteBridge aims to achieve customersuccess through technology enablement, bridging technical gaps to help enterprises expand globally.The company has gained trust from some of the world's leading international companies.

We are seeking a Data Center Technician to maintain, operate, and secure the physical and networkinfrastructure of a data center, ensuring reliable and uninterrupted access to critical IT services.This role is responsible for supporting hardware installation, network operations, data and backupmanagement, disaster recovery, security, and technical documentation within a controlled and securedata center environment.

The ideal candidate is technically capable, detail-oriented, and able to troubleshoot and resolveissues effectively while communicating with IT staff and management regarding system status andoperational concerns.

Key Responsibilities

• Rack and install servers, switches, storage systems, and other data center hardware according toengineering specifications
• Support network operations, including user accounts, permissions, email, anti‑virus, andanti‑spam systems
• Maintain and update network topology diagrams and related infrastructure documentation
• Execute server backups, support data recovery operations, and verify backup integrity
• Support disaster recovery operations related to power outages, fires, and other incidents
• Implement and maintain physical and cybersecurity measures, including access controls andsurveillance systems
• Maintain accurate system logs, equipment inventories, and procedural documentation
• Monitor and communicate system status, operational issues, and infrastructure concerns to ITstaff and management
• Follow established data center operational, security, and safety procedures
• Support 24/7 data center operations, including on‑call, night, and weekend shifts as required

Required Qualifications

• High school diploma or GED required; Associate degree in IT, networking, electronics, or arelated field preferred
• Entry‑level to experienced candidates with familiarity in server installation, networking, anddata center operations
• Knowledge of operating systems, networking protocols, hardware deployment, and systemadministration
• Strong troubleshooting and problem‑solving skills
• Effective communication and collaboration skills?