Data Center Technician - Madison, NC

Unisys; Alabama; On-site; USD 42,000 - 59,000; Full time

Job summary

Unisys is seeking a Data Center Technician to join our on-site Alabama team. You will install servers and network gear, monitor performance, perform routine maintenance, and ensure uninterrupted access to services for customers.

The ideal candidate has 2–4+ years in data center or IT operations, a High School Diploma or GED, and technical certifications or an Associate degree are a plus; must be willing to be onsite 5 days a week. Dell hardware experience is a plus.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4+ years’ experience in area of responsibility.
• MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION.

Responsibilities

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware
• Regularly monitoring system performance and troubleshooting issues
• Performing regular maintenance and updates to systems, software, and hardware
• Ensuring data backups are completed and stored correctly
• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters
• Documenting procedures, systems and network configuration
• Complying with and maintaining security standards within the data center
• Communicating regularly with other IT staff and management to report on status of the data center
• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)

Skills

Network troubleshooting

Data center operations

Server installations

On-site collaboration

Education

High School Diploma or GED

Technical certification or Associate Degree

Tools

Dell hardware

Job description

What success looks like in this role:

• The Data Center Technician’s responsibilities include maintaining the data center’s IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services.
  The ideal candidate for this role should possess a strong understanding of network infrastructure and data center operations.
  Familiarity with server installations and network updates is also required.

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware

• Regularly monitoring system performance and troubleshooting issues

• Performing regular maintenance and updates to systems, software, and hardware

• Ensuring the data center’s HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficiently

• Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spam

• Ensuring the data center’s power supply is consistent and reliable

• Ensuring data backups are completed and stored correctly

• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters

• Documenting procedures, systems and network configuration

• Complying with and maintaining security standards within the data center

• Communicating regularly with other IT staff and management to report on status of the data center

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)

You will be successful in this role if you have:

• You will be successful in this role if you have:

• High School Diploma or GED required

• May require technical certification or Associate Degree

• Generally, 2-4+ years’ experience in area of responsibility

• **MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION**

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-MT1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.