Data Center Technician - Madison, NC

Unisys Corporation; Madison (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading technology services company in Madison, North Carolina is seeking a Data Center Technician. This role involves maintaining data center IT systems, troubleshooting issues, and ensuring the efficient operation of hardware infrastructure. Candidates should have a strong understanding of network infrastructure and be prepared to work onsite five days a week. A High School Diploma or GED is needed, along with 2-4 years of relevant experience. Technical certification is a plus.

Qualifications

• 2-4+ years of experience in data center operations.
• Must be willing to be onsite 5 days a week.

Responsibilities

• Installing and configuring servers and hardware.
• Monitoring system performance and troubleshooting issues.
• Performing maintenance on software and hardware.
• Ensuring HVAC systems operate efficiently.
• Managing user accounts and network tasks.

Skills

Troubleshooting

Network infrastructure understanding

Server installations

Maintenance of HVAC systems

Power supply management

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Overview

What success looks like in this role:

• The Data Center Technician's responsibilities include maintaining the data center's IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services. The ideal candidate should possess a strong understanding of network infrastructure and data center operations, with familiarity in server installations and network updates.

Responsibilities

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware
• Regularly monitoring system performance and troubleshooting issues
• Performing regular maintenance and updates to systems, software, and hardware
• Ensuring the data center\'s HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficiently
• Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, antivirus, and anti-spam
• Ensuring the data center\'s power supply is consistent and reliable
• Ensuring data backups are completed and stored correctly
• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters
• Documenting procedures, systems and network configuration
• Complying with and maintaining security standards within the data center
• Communicating regularly with other IT staff and management to report on the status of the data center
• Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and installation of Dell products located at the customer site
• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA results, logs and service reports (parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading firmware as needed
• Parts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)

Qualifications

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 2-4+ years\' experience in area of responsibility
• MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION

Note: This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This description includes information about the role and the company’s commitment to equal opportunity. For accommodation requests, US job seekers may contact [e-mail] or toll-free: 888-560-1782 (Prompt 4).