Data Center Technician III — Advanced Hardware & Network Ops

Google; Council Bluffs (IA); On-site; USD 105,000 - 145,000; Full time

Job summary

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware (servers and components) and server software in a cutting-edge data center environment. The role involves configuring networks, routers, hubs, switches, and networking protocols, with occasional non-standard hours and travel, in support of Google’s AI and infrastructure initiatives.

Individual pay is determined by factors including skills and education.

Qualifications

• Experience with component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Skills

Component repairs

Troubleshooting OS

Server hardware

Networking protocols

Physical ability

Shift work

Travel willingness

Education

Bachelor's degree

Tools

Linux

Job description

Google is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware (servers and components) and server software in a cutting-edge data center environment. The role involves configuring networks, routers, hubs, switches, and networking protocols, with occasional non-standard hours and travel, in support of Google’s AI and infrastructure initiatives.

Individual pay is determined by factors including skills and education.