Data Center Technician IC1

Milestone Technologies; New Albany (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Milestone Technologies is seeking an entry level Data Center Technician for onsite work in New Albany, OH. You will support installation, troubleshooting, and maintenance of servers and networking gear, ensuring reliability of data center operations.

The role requires a high school diploma or GED, basic hardware knowledge, and the ability to lift 50 pounds. Travel to data centers and ability to work rotating shifts are expected.

Qualifications

• High School Diploma or GED.
• A Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit.

Responsibilities

• Support installation, troubleshooting, and maintenance of servers, networking equipment, and cabling.
• Contribute to reliable and high-performing data center operations.
• Pull and manage inventory according to documented processes.
• Work cross-functionally to maintain inventory systems.
• Develop skills in server repair techniques, including component replacement.
• Assist with physical tasks like moving and racking equipment for projects.

Skills

Computer hardware knowledge

Diagnostic/problem-solving

Communication skills

Self-motivated

Multi-tasking

Teamwork

Education

High School Diploma or GED

Associate or Bachelor's degree in related field (preferred)

Job description

Entry Level Data Center Technician - #14321 Local applicants only

***Basic knowledge of or hands-on experience with computer hardware and repair needed.

Location: Onsite - New Albany, OH. (Only open to currently local applicants - relocation applicants will not be considered.)

Shifts/Hours: Will start with day shift Monday through Friday, 8am to 5pm, until a current project is completed. Hours will then change to 2nd or 3rd shift as shown below:

• Wednesday through Saturday 1:30pm to 12:30am
• Sunday through Wednesday 1:30pm to 12:30am
• Wednesday through Saturday 10:30pm to 9:30am

As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

What You Will Need

• High School Diploma or GED.
• A Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.

Preferred Qualifications

• At least 1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

How You Will Make an Impact

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects. including Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

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