Data Center Technician IC1

Milestone Technologies, Inc.; Ashburn (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Technician to support installation, troubleshooting, and maintenance of servers, networking gear, and cabling in our data centers.

You will collaborate with Data Center Leads, manage inventory, and develop hands-on repair skills, with travel to supported locations and adherence to safety practices.

The role requires basic hardware knowledge, a High School Diploma or GED, and the ability to work independently in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Real ID or U.S. travel identification.
• 1 year of general work experience.
• Basic knowledge of computer hardware and repair.

Responsibilities

• Support installation, troubleshooting, and maintenance of servers and networking equipment.
• Accurately pull and manage inventory per documented processes.
• Work cross-functionally to maintain inventory systems.
• Develop server repair skills (e.g., replacing hard drives, RAM, motherboards).
• Assist with moving and racking equipment for projects.
• Perform tasks as directed by management to support goals.

Skills

Computer hardware

Hardware repair

Communication skills

Self-motivated

Attention to detail

Independent work

Multi-tasking

Travel readiness

Physical stamina

Education

High School Diploma or GED

Job description

As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

How You Will Make an Impact

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects.
  • We are Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

What You Will Need to Succeed

• High School Diploma or GED.
• A Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.

Preferred Qualifications

• At least 1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

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