Data Center Technician I: Hands-On Hardware & Repairs

Google; Lenoir (NC); On-site; USD 74,000 - 100,000; Full time

Job summary

Google is seeking an Operations Technician to support the Hardware Operations team in installing, configuring, testing, and maintaining servers and components within our cutting-edge data center infrastructure.

You will work hands-on with hardware and server software, collaborating across teams to deploy new infrastructure, troubleshoot issues, and ensure security and reliability while complying with internal standards and procedures. The role may require travel and non-standard hours as needed.

Qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Must be available to travel to support business priorities as operationally required.
• 1 year of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Ability to collaborate and partner with teams to overcome challenges.
• Ability to adapt to changes in a dynamic work environment.
• Ability to understand, and to effectively execute, frequent verbal and written instructions.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Job description

Google is seeking an Operations Technician to support the Hardware Operations team in installing, configuring, testing, and maintaining servers and components within our cutting-edge data center infrastructure.

You will work hands-on with hardware and server software, collaborating across teams to deploy new infrastructure, troubleshoot issues, and ensure security and reliability while complying with internal standards and procedures. The role may require travel and non-standard hours as needed.