Data Center Technician I — 24/7 Ops, Growth & Equity

CoreSite, LLC; Santa Clara (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical coverage starting day one

401(k) with 5% match

ESPP (Employee Stock Purchase Plan)

PTO and holidays

Job summary

CoreSite is hiring a Data Center Technician I for the Swing Shift (3:00pm - 11:30pm, Tuesday–Saturday) in the Santa Clara area. You will help maintain mechanical, electrical, security, and fire life safety systems while delivering strong customer service in a high-availability environment.

The role requires working non-standard hours, strong troubleshooting, and the ability to operate across multiple facility subsystems.

Qualifications

• High School Diploma or greater.
• 1+ years of experience in either customer service or security industry.
• Experience in a mission critical facility is a plus.
• Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.

Responsibilities

• Monitor mechanical, electrical, security, and control systems.
• Follow direction of management in regards to day-to-day activities.
• Incident escalation and report writing.
• Provide physical security within the CoreSite premises.
• Provide day-to-day exceptional customer service and support.
• Compose detailed reports and daily activity logs.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Manage building service requests through resolution.
• Responsible for notifying customers, management and facility teams of security system alarms and security breaches.
• Responsible for managing the loading dock shipping and receiving.
• Assists with managing systems to avoid unplanned customer-impacting outages
• Perform and complete work orders and customer service tickets in a timely manner
• Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles.
• Special projects as assigned.

Skills

Security operations

First responder

Fire watch

Safety

Troubleshooting

Customer service

CCTV security

Communication

Independent work

Time management

Tool operation

Electrical tools

MS Office

Data center knowledge

Education

High School Diploma or greater

Tools

CMMS systems

Multimeter

Infrared camera

MS Word/Excel/Outlook

CCTV hardware

Job description

CoreSite is hiring a Data Center Technician I for the Swing Shift (3:00pm - 11:30pm, Tuesday–Saturday) in the Santa Clara area. You will help maintain mechanical, electrical, security, and fire life safety systems while delivering strong customer service in a high-availability environment.

The role requires working non-standard hours, strong troubleshooting, and the ability to operate across multiple facility subsystems.