Data Center Technician: Hardware, Networking & On-Call

Amazon; Frederick (MD); On-site; USD 41,000 - 74,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician in Maryland to maintain hardware and network systems across data centers. You will perform server rack installations, diagnose issues, and participate in on-call rotations to ensure high availability of AWS services.

The role requires flexibility to travel between data center locations, operate in shifts including nights and weekends, and collaborate with engineers, vendors, and other teams to keep critical infrastructure running

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking

Linux

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician in Maryland to maintain hardware and network systems across data centers. You will perform server rack installations, diagnose issues, and participate in on-call rotations to ensure high availability of AWS services.

The role requires flexibility to travel between data center locations, operate in shifts including nights and weekends, and collaborate with engineers, vendors, and other teams to keep critical infrastructure running