Data Center Technician: Hardware Deployments & Break/Fix

Insight Global; Palmetto (GA); On-site; USD 41,000 - 48,000; Full time

Job summary

Insight Global is seeking experienced Data Center Technicians to support large-scale deployment and ongoing operations within premier cloud and AI infrastructure environments.

The role focuses on data center deployment, installation, break/fix, and infrastructure support across multiple campuses. Candidates should be dependable, technically capable, and thrive in fast-paced settings where quality and speed matter.

Qualifications

• 3+ years of data center, infrastructure, field services, or enterprise IT support experience.
• Experience installing and troubleshooting server and network hardware.
• Familiarity with hardware deployments and break/fix activities.
• Comfortable working in large-scale, fast-paced environments.
• Ability to read and follow technical documentation and work procedures.

Responsibilities

• Install, decommission, relocate, and replace server, storage, and network hardware.
• Install and replace components including servers, switches, PDUs, network devices, optics, memory, drives, and GPUs.
• Support hardware refresh, migration, expansion, and lifecycle replacement projects.
• Execute work according to established SOPs, MOPs, and client standards.
• Respond to hardware incidents and break/fix tickets.
• Troubleshoot server, storage, and network-related issues.
• Replace failed hardware components and document corrective actions.
• Escalate complex issues when necessary.
• Maintain high levels of ticket quality and documentation accuracy.

Skills

Data center experience

Infrastructure support

Hardware installation

Troubleshooting

Ticketing systems

Job description

Insight Global is seeking experienced Data Center Technicians to support large-scale deployment and ongoing operations within premier cloud and AI infrastructure environments.

The role focuses on data center deployment, installation, break/fix, and infrastructure support across multiple campuses. Candidates should be dependable, technically capable, and thrive in fast-paced settings where quality and speed matter.