Data Center Technician: Hands-on Rack & Stack Pro

Stefanini Group; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Stefanini Group in San Jose, CA seeks a data center technician to support hardware installation, removal, and replacement in customer data centers. You will work with servers, network devices, and storage arrays, following standard rack and stack procedures.

You will troubleshoot component issues, document actions in tickets, and assist remote engineers via runbooks and SOPs while maintaining safety and cable management.

Qualifications

• Experience with data center hardware installation, removal, and replacement.
• Familiarity with rack and stack operations for servers, network devices, and storage systems.
• Basic understanding of fiber and copper cabling, cable management, and labeling standards.
• Basic understanding of power systems, including A/B feeds, PDUs, and load balancing.
• Foundational networking knowledge, including IP addressing, VLANs, and port connectivity.
• Experience with console access tools such as iLO, DRAC, IPMI, and serial console.
• Strong ticketing and documentation skills.
• Understanding of ESD procedures and data center safety practices.

Responsibilities

• Install, remove, and replace data center hardware (servers, network devices, storage).
• Follow rack and stack layouts, labeling standards, and documentation.
• Perform basic troubleshooting and escalate to L3/remote engineers when needed.
• Update tickets with actions, timestamps, photos, and changes.
• Interact with remote engineers via ticketing systems and live incident communication.

Skills

Data center hardware installation

Rack & stack operations

Fiber & copper cabling

IP addressing & VLAN basics

iLO/DRAC/IPMI console access

Ticketing & documentation

Tools

iLO

DRAC

IPMI

Serial console

Job description

Stefanini Group in San Jose, CA seeks a data center technician to support hardware installation, removal, and replacement in customer data centers. You will work with servers, network devices, and storage arrays, following standard rack and stack procedures.

You will troubleshoot component issues, document actions in tickets, and assist remote engineers via runbooks and SOPs while maintaining safety and cable management.