Data Center Technician - Hands-On Rack & Network Support

BGIS; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

BGIS is seeking a Jr. Data Center Technician to join our Phoenix, AZ team.

You will assist with front-line support of facilities and systems within Data Center raised floor areas and shadow senior staff during core hours with potential after-hours work with manager approval. You will help with regular duties including health checks, rack & stack, cable management, and documentation in ticketing and asset systems while maintaining safety and quality standards.

Qualifications

• 1+ year of IT/networking experience or equivalent.
• Proficient with Microsoft Office tools.
• Proficient with server hardware running Windows or UNIX/Linux.
• Basic understanding of TCP/IP networking principles.
• Able to collaborate with customers and colleagues to plan tasks.
• High standards for workmanship, organization and cleanliness.
• Good safety awareness and ability to follow safety standards.
• Strong troubleshooting and communication skills.
• Industry certifications (CompTIA A+/Network+/Server+) preferred.

Responsibilities

• Conduct regular health checks of Data Center systems during the day.
• Assist with rack & stack, cable management and equipment installation under supervision.
• Lifts equipment up to 75 pounds and works from ladders.
• Document work in ticketing, asset management and other systems.

Skills

Team collaboration

Troubleshooting

Customer service

Communication skills

Education

CompTIA A+

CompTIA Network+

CompTIA Server+

Tools

Microsoft Office

Windows

UNIX/Linux

Job description

BGIS is seeking a Jr. Data Center Technician to join our Phoenix, AZ team.

You will assist with front-line support of facilities and systems within Data Center raised floor areas and shadow senior staff during core hours with potential after-hours work with manager approval. You will help with regular duties including health checks, rack & stack, cable management, and documentation in ticketing and asset systems while maintaining safety and quality standards.