Data Center Technician: Hands-On Ops & Troubleshooting

CSS; Carteret (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

CSS in Carteret, NJ is seeking a Data Center Technician to support day-to-day technical operations across servers, network devices, and supporting infrastructure. You will perform equipment setup, maintenance, and troubleshooting while ensuring reliable operations and adherence to standards.

You will diagnose hardware and network issues, engage vendor support, manage RMA processes, and assist with installations, moves, additions, and changes.

Qualifications

• High School Degree or Equivalent required; Bachelor’s degree in IT Business or related field preferred.
• CCNA and CCNP certifications preferred.
• 2 years in an enterprise Data Center environment with strong knowledge of data center best practices.
• Proficient in troubleshooting server hardware issues from major vendors.
• Experience troubleshooting Ethernet network connectivity (RJ45, LC/MPO fiber).
• Strong organizational and communication skills; able to manage multiple priorities.
• Fluent in English.
• Travel flexibility 0%–25%.

Responsibilities

• Perform weekly sweeps of server and storage equipment; collect and analyze diagnostic data.
• Diagnose server/storage connectivity issues; troubleshoot network transceivers and fiber signals.
• Engage vendor support by opening cases and following up on hardware fixes.
• Collaborate with operations to manage break-and-fix logistics; escort vendor contractors.
• Oversee RMA processes for components like rPDUs, switches, and field-replaceable units.
• Provide hardware support for installations, moves, adds, and changes.
• Decommission IT equipment (HDD/SSD, networks, servers, storage, backups).
• Conduct regular physical and visual inspections of equipment and facilities.
• Maintain inventory records and perform cycle counts for asset accuracy.
• Update documentation for structured cabling and materials during installs.
• Oversee capacity management for space, power, cooling, and patch panels.
• Follow incident and change management processes; submit regular activity reports.
• Light travel between sites as needed.
• Perform other duties as assigned.

Skills

English proficiency

Troubleshooting hardware issues

Rack and cabling experience

Willingness to travel

Education

High School Degree or Equivalent

CCNA

CCNP

Tools

IPMI tools

Job description

CSS in Carteret, NJ is seeking a Data Center Technician to support day-to-day technical operations across servers, network devices, and supporting infrastructure. You will perform equipment setup, maintenance, and troubleshooting while ensuring reliable operations and adherence to standards.

You will diagnose hardware and network issues, engage vendor support, manage RMA processes, and assist with installations, moves, additions, and changes.