Data Center Technician: Ensure Uptime & Security

Unisys Corporation; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Unisys is seeking a Data Center Technician to maintain the data center's IT systems, troubleshoot issues, perform server installations, and ensure uninterrupted access to network services.

The role requires a strong understanding of data center operations and network infrastructure, with familiarity in server installations and network updates. This position is based in Memphis, TN and involves on-site work with Dell hardware at customer sites.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4+ years' experience in area of responsibility.

Responsibilities

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware.
• Regularly monitoring system performance and troubleshooting issues.
• Performing regular maintenance and updates to systems, software, and hardware.
• Ensuring the data center's HVAC systems are operating efficiently.
• Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spam.
• Ensuring the data center's power supply is consistent and reliable.
• Ensuring data backups are completed and stored correctly.
• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters.
• Documenting procedures, systems and network configuration.
• Complying with and maintaining security standards within the data center.
• Communicating regularly with other IT staff and management to report on status of the data center.
• Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.
• Triage issues with direction from Dell Support.
• Execute plan of action from Dell Domain Engineer/L3.
• Document POA Results, logs and service reports to Dell via case email.
• Reseating parts, swap or replace parts.
• Server Testing and validation.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is seeking a Data Center Technician to maintain the data center's IT systems, troubleshoot issues, perform server installations, and ensure uninterrupted access to network services.

The role requires a strong understanding of data center operations and network infrastructure, with familiarity in server installations and network updates. This position is based in Memphis, TN and involves on-site work with Dell hardware at customer sites.