Data Center Technician: 24/7 HPC Ops in Allen

Lightning-Ai; Allen (TX); On-site; USD 52,000 - 62,000; Full time

Job summary

Lightning AI is seeking a Data Center Technician to join our Allen, TX HPC Data Center operations. You will monitor and maintain hardware, assist with power, cooling, and network tasks, and troubleshoot issues to keep systems running 24/7.

You will rack and label new infrastructure, document procedures, and collaborate with support teams to resolve tickets and order replacements. On-site role with no sponsorship.

Qualifications

• 2+ years in data centers with experience in power, cooling, monitoring, capacity planning, DCIM, cabling
• Experience setting up networking appliances (Ethernet and InfiniBand)
• Attention to detail in debugging work and documenting fixes
• Resourceful problem-solver who works under constraints
• Willingness to participate in 24/7 on-call rotation

Responsibilities

• Help maintain hardware in the data center, including configuration, maintenance, monitoring, and troubleshooting assistance
• Help diagnose and resolve system/compute/network issues to restore functionality
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot server hardware and software issues
• Become a subject matter expert on all the physical technical aspects of the data center build, from power deployment to containment solution to cabling infrastructure
• Proactively monitor onsite hardware to get ahead of any failures
• Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Create installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers

Skills

Data centers

DCIM software

Networking appliances

Attention to detail

On-call readiness

Tools

DCIM software

Job description

Lightning AI is seeking a Data Center Technician to join our Allen, TX HPC Data Center operations. You will monitor and maintain hardware, assist with power, cooling, and network tasks, and troubleshoot issues to keep systems running 24/7.

You will rack and label new infrastructure, document procedures, and collaborate with support teams to resolve tickets and order replacements. On-site role with no sponsorship.