Data Center Technician 1

HostPapa, Inc.; Buffalo (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Flexible work arrangements

Job summary

Managed.com is seeking a Data Center Technician for its Buffalo, NY data center. The role involves hands-on with server hardware, installing operating systems (Windows Server, Ubuntu, CentOS, Debian), configuring infrastructure, and documenting procedures.

You will work Sunday-Thursday, 9:00 AM to 5:00 PM, by joining a remote-first, AI-driven team. Strong hardware troubleshooting and data center workflow experience are required.

Qualifications

• 2+ years hands-on experience with computer hardware, including server builds and installations.
• Confident installing and configuring Windows Server and various Linux distributions (Ubuntu, CentOS, Debian).
• Familiar with data center workflows such as racking equipment and managing cabling.
• Comfortable working with SuperMicro hardware and related components.
• Strong onsite and remote troubleshooting skills.
• Detail-oriented with solid organizational habits.
• Excellent verbal and written communication skills.

Responsibilities

• Set up, configure, and deploy physical server hardware according to customer specifications.
• Install and manage operating systems including Windows Server, CentOS, Ubuntu, Debian.
• Complete technical service requests in person or via ticketing system with speed, accuracy, and documentation.
• Maintain system inventory and configuration records for accountability and future reference.
• Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing.
• Keep the data center organized, clean, and operating within safety guidelines.
• Collaborate with internal teams to support hardware and system needs.
• Support other tasks or projects to meet team and business needs.

Skills

Server hardware

Windows Server

Linux OS (Ubuntu/CentOS/Debian)

SuperMicro hardware

Troubleshooting

Documentation

Tools

Ticketing system

Job description

Position Summary:

At managed.com, we're a remote-first, global team. We're also AI-first, so finding practical ways to use AI is part of every role here. As a Data Center Technician, you will play a key role in supporting the daily operations of our data center. You’ll be hands‑on with server hardware, perform system installations and configurations, and ensure that all infrastructure is running smoothly and efficiently. This is a great opportunity for someone who enjoys working in a fast‑paced technical environment and takes pride in building and maintaining high‑performance systems.

This is a full‑time, on‑site role based in our data center in Buffalo, NY.

Working Schedule:

Sunday-Thursday, 9:00 AM - 5:00 PM

What you’ll do:

• Set up, configure, and deploy physical server hardware according to customer specifications
• Install and manage a variety of operating systems, including Windows Server, CentOS, Ubuntu, and Debian
• Complete technical service requests in person or via ticketing system with a focus on speed, accuracy, and documentation
• Maintain system inventory and configuration records for accountability and future reference
• Perform infrastructure tasks such as cable routing, component replacement, and diagnostic testing
• Keep the data center organized, clean, and operating within established safety and procedural guidelines
• Work collaboratively with internal teams to support ongoing hardware and system needs
• Support other tasks or projects as assigned to meet team and business needs

About you:

• At least 2 years of hands‑on experience with computer hardware, including server builds and installations
• Confident installing and configuring various operating systems (Windows Server, Ubuntu, CentOS, Debian, etc.)
• Familiar with data center workflows such as racking equipment and managing cabling
• Comfortable working with SuperMicro hardware and related components
• Strong troubleshooting skills—both onsite and remote
• Detail-oriented with solid organizational habits
• Excellent verbal and written communication skills

What we offer:

• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance

About us:

Managed.com is the company behind a family of specialist brands spanning business technology, infrastructure, and channel commerce. These include HostPapa, ColoCrossing, Hostopia, CloudBlue, and LogoMaker. Each brand serves its market through its own products and customer experience. Together, we are bringing those strengths closer to create more connected experiences and help businesses build, operate, and grow in the AI era.

Our culture is built on trust, respect, and doing work that matters to our customers. As our brands come together, there's real room to grow into new roles and new areas of the business.

Managed.com is an equal‑opportunity employer. We value the range of backgrounds, perspectives, and experiences across our team, and we hire and promote based on skills and contribution.

We're committed to providing accommodations for people with disabilities at every stage of the hiring process. If you need an accommodation, let us know, and we'll work with you to meet your needs.