Data Center Technician

365LiveTech; United States; On-site; USD 45,000 - 70,000; Full time

Job summary

365LiveTech is seeking a Data Center Technician for full-time, on-site work in the United States. The role involves installing, racking, and cabling servers and networking gear, monitoring systems, performing routine inspections, and coordinating break-fix activities with remote teams.

Ideal candidates have hands-on data center experience, familiarity with monitoring tools and ticketing systems, and the ability to follow change management procedures while adhering to safety and security

Qualifications

• Hands-on data center operations experience including racking, stacking, cabling, and hardware installations.
• Working knowledge of servers, storage devices, and networking equipment, with basic troubleshooting and diagnostics skills.
• Experience performing IMAC tasks, break-fix support, and coordinating field activities with remote teams.
• Familiarity with monitoring tools, ticketing systems, and documenting incidents, changes, and asset information.
• Ability to follow structured procedures, change management processes, and data center safety and security standards.

Responsibilities

• Perform day-to-day hands-on support in data centers, including installing, racking, and cabling servers and networking equipment.
• Monitor system and network status, perform routine inspections, troubleshoot hardware and connectivity issues.
• Coordinate break-fix activities with remote engineers and vendors.
• Execute IMAC tasks, maintain inventory and asset documentation, follow change management procedures.
• Support network deployments and assist with scheduled maintenance windows to ensure high availability.

Skills

Data center ops

Server & storage

Networking basics

IMAC tasks

Monitoring tools

Ticketing systems

Documentation

Change management

Safety standards

Troubleshooting

Communication

Physical handling

Tools

Monitoring tools

Ticketing systems

Job description

Company Description

365LiveTech delivers reliable IT infrastructure and field engineering services across the United States, supporting organizations with end-to-end technology solutions. The company provides desktop support, IMAC (install, move, add, change) services, data center hands-and-feet, break-fix, network deployments, and cloud and managed IT solutions to streamline operations. With a focus on responsiveness and uptime, 365LiveTech’s tagline “Always Live, Always Ready” reflects its commitment to dependable, high-quality service. Team members work on diverse projects and technologies, contributing directly to the stability and performance of clients’ critical IT environments.

Role Description

This is a full-time, on-site Data Center Technician role based in the United States. The Data Center Technician will perform day-to-day hands-on support in data centers, including installing, racking, and cabling servers, networking equipment, and related hardware. Responsibilities include monitoring system and network status, performing routine inspections, troubleshooting hardware and connectivity issues, and coordinating break-fix activities with remote engineers and vendors. The role will involve executing IMAC tasks, maintaining inventory and asset documentation, following standardized procedures for change management, and ensuring adherence to safety and security protocols. The technician will also assist with network deployments and support scheduled maintenance windows to help maintain high availability for client environments.

Qualifications

• Hands-on data center operations experience, including racking, stacking, cabling, and hardware installations.
• Working knowledge of servers, storage devices, and networking equipment, with basic troubleshooting and diagnostics skills.
• Experience performing IMAC tasks, break-fix support, and coordinating field activities with remote teams.
• Familiarity with monitoring tools, ticketing systems, and documenting incidents, changes, and asset information.
• Ability to follow structured procedures, change management processes, and data center safety and security standards.
• Strong problem-solving skills, attention to detail, and the ability to prioritize tasks in fast-paced environments.
• Effective communication skills and the ability to work collaboratively with engineers, vendors, and customers.
• Ability to lift and move equipment as required for data center work and to stand for extended periods.
• Availability to work full-time onsite, including occasional off-hours, weekends, or on-call rotations as needed.
• Relevant technical certifications (e.g., CompTIA A+, Network+, or data center-related credentials) are a plus.
• Previous experience in IT field services, desktop support, or data center environments is beneficial.