Data Center Technician

PGTEK; Sandusky (OH); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

comprehensive benefits

PPO medical with HSA option

Vision plan

Dental insurance

Life Insurance

Short and Long-Term disability

401(k) matching

PTO and Holidays

Job summary

PGTEK is seeking a Datacenter Hardware Technician in Sandusky, OH for 100% onsite work from 8am to 5pm, Monday–Friday. The role focuses on hands-on Dell server maintenance, troubleshooting, and repairs in a fast-paced datacenter environment.

Ideal candidates will be capable of lifting up to 65 lbs, climbing ladders, and collaborating with a team to ensure uptime and reliability. Salary ranges from $80,000 to $85,000 annually.

Qualifications

• Dell server expertise including racking, stacking, and servicing in a datacenter.
• Hands-on experience diagnosing hardware issues and performing part replacements.
• Strong problem-solving abilities and technical insight into server operations.

Responsibilities

• Perform break/fix services on Dell servers, including replacement of GPUs, NICs, memory and other hardware.
• Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Identify and resolve hardware issues using knowledge of server architecture and components.
• Maintain clear, professional communication with team members and internal stakeholders.
• Lift up to 65 pounds, climb ladders, and perform tasks in a physically demanding datacenter environment.
• Work closely with technicians and other departments to meet deployment and maintenance goals.
• Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Skills

Dell Server Expertise

Break/Fix Proficiency

Troubleshooting Skills

Customer Focus

Physical Capability

Detail-Oriented

Job description

Datacenter Hardware Technician

Sandusky, OH (100% onsite) Monday-Friday (8am-5pm shift) Salary: 80-85K

Overview

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Sandusky, OH. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities

• Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information

• Must be a US citizen.
• This position requires 100% onsite presence in Sandusky.
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

Requirements

• Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
• Customer Focus: Excellent communication skills with a professional, customer-first approach.
• Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date.

• comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
• a vision plan
• dental insurance with the base dental plan option paid for by PGTEK
• A TRICARE Supplemental Medical Insurance plan
• Life Insurance
• Short and Long-Term disability
• Critical Illness insurance
• matching 401(k) plan
• discount on pet insurance through ASPCA Pet Insurance
• Employee Assistance Program
• generous amount of PTO and Holidays
• Education Assistance Program available after 12 months of employment

About PGTEK

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.

EOE, including disability/veterans.