Datacenter/Hardware Technician - Denton, TX

PGTEK; Denton (TX); On-site; USD 80,000 - 85,000; Full time

Job summary

PGTEK is hiring a Datacenter Hardware Technician in Denton, TX. This 100% onsite role starts on first shift with rotation and a typical 8-hour day, 40-hour week. The position involves hands-on hardware troubleshooting, repairs, and installations within a fast-paced datacenter environment.

The ideal candidate will service Dell servers, handle parts replacements (GPUs, NICs, memory), and maintain uptime with strong attention to detail. Candidates must be US citizens and able to lift up to 65 lbs.

Qualifications

• Must be a US citizen.
• 100% onsite presence in Denton, TX.
• First shift with rotation, flexible to varying shifts.
• Hands-on hardware troubleshooting, repairs, and installations in a Dell server datacenter.

Responsibilities

• Perform break/fix services on Dell servers, replacing GPUs, NICs, memory and other components.
• Track, prioritize, and resolve hardware service tickets promptly.
• Identify and resolve hardware issues using server architecture knowledge.
• Maintain clear, professional communication with team members and stakeholders.
• Lift up to 65 pounds and work in a physically demanding datacenter environment.
• Collaborate with technicians and other departments to meet deployment and maintenance goals.
• Ensure tasks and repairs meet high standards of accuracy and reliability.

Skills

Break/Fix Proficiency

Troubleshooting

Customer Focus

Physical Capability

Detail-Oriented

Team Collaboration

Communication

Tools

Dell Server Expertise

Linux Logs Interpretation

RoCE Networking

Nvidia GPUs/NICs

Networking Concepts

Linux CLI

Job description

Datacenter Hardware Technician
Denton, TX (100% onsite)

This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience)

Overview:

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities:

• Hardware Maintenance & Repair:
  Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management:
  Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics:
  Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication:
  Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work:
  Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration:
  Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:
  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information:

• Must be a US citizen.
• This position requires 100% onsite presence in Denton, TX
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

• Dell Server Expertise:
  Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.

• Break/Fix Proficiency:
  Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills:
  Strong problem-solving abilities and technical insight into server operations.
• Customer Focus:
  Excellent communication skills with a professional, customer-first approach.
• Physical Capability:
  Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:
  Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications:

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills:

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for byPGTEK.A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally,PGTEKoffers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. Weoffer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

About PGTEK:

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.EOE, including disability/veterans.