Data Center Technician - Dalton, GA

PGTEK; Dalton (GA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

PPO medical with HSA option

Vision and dental insurance

401(k) matching

Paid time off and holidays

Education assistance after 12 months

Job summary

PGTEK is seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure onsite in Dalton, GA. The role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack) with a focus on uptime and reliability.

The ideal candidate will be detail-oriented, physically capable, and able to work 100% onsite in a team-based datacenter setting. Compensation ranges from $80,000 to $85,000 per year, with a comprehensive benefits package.

Qualifications

• Must be a US citizen.
• 100% onsite presence in Dalton, GA.
• Shift may rotate; ability to work varying shifts.
• Experience racking, stacking, and servicing Dell servers in a datacenter.
• Able to lift up to 65 pounds and perform physically demanding tasks.
• Strong troubleshooting and diagnostics skills.
• Excellent customer-focused communication.
• Clear team collaboration in a fast-paced datacenter.

Responsibilities

• Hardware maintenance and repair on Dell servers, including component replacements.
• Ticket management and prioritization.
• Troubleshooting and diagnostics of hardware issues.
• Professional communication with team and stakeholders.
• Perform physical datacenter tasks, including lifting up to 65 lbs.
• Collaborate with technicians and other departments to meet goals.
• Ensure high quality and precise repairs.

Skills

Dell server hardware

Rack and stack

Hardware troubleshooting

Team collaboration

Physical strength

Customer-focused communication

Job description

Datacenter Hardware Technician
Dalton, GA (100% onsite) -

Monday-Friday (8am-5pm shift)

Salary: 80-85K

Overview:

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Dalton, GA. This role involves hands‑on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities:

• Hardware Maintenance & Repair:
  Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management:
  Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics:
  Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication:
  Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work:
  Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration:
  Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:
  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information:

• Must be a US citizen.
• This position requires 100% onsite presence in Dalton, GA
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

• Dell Server Expertise:
  Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.

• Break/Fix Proficiency:
  Hands‑on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills:
  Strong problem‑solving abilities and technical insight into server operations.
• Customer Focus:
  Excellent communication skills with a professional, customer‑first approach.
• Physical Capability:
  Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail‑Oriented:
  Committed to delivering high‑quality work with strong attention to detail.

Preferred Qualifications:

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills:

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for byPGTEK.A TRICARE Supplemental Medical Insurance plan is also available. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally,PGTEKoffers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. Weoffer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

About PGTEK:

PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.EOE, including disability/veterans.