Data Center Technician

PGTEK; Chester (VA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Education Assistance

Job summary

PGTEK is seeking a Datacenter Hardware Technician in Chester, VA to support and maintain Dell server infrastructure onsite. The role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack) in a fast-paced datacenter setting.

You will lift up to 65 pounds, work with teammates, and manage service tickets to keep uptime and performance high. This full-time position offers a salary of 80-85K and a comprehensive benefits package, with opportunities for professional

Qualifications

• Dell server expertise in datacenter settings.
• Hands-on diagnostics and part replacements.
• Strong troubleshooting skills and server operation knowledge.
• Customer-focused communication.
• Ability to lift up to 65 lbs and work on ladders.
• Attention to detail and high quality work.

Responsibilities

• Hardware Maintenance & Repair on Dell servers.
• Ticket Management: track, prioritize, and resolve tickets.
• Troubleshooting & Diagnostics: identify and resolve hardware issues.
• Customer Service & Communication: maintain professional communication with team and stakeholders.
• Physical Datacenter Work: lift up to 65 lbs, climb ladders as needed.
• Team Collaboration: work with technicians and other departments.
• Quality & Precision: ensure repairs meet high standards.

Skills

Dell Server Expertise

Break/Fix Proficiency

Troubleshooting Skills

Customer Focus

Physical Capability

Detail-Oriented

Job description

Datacenter Hardware Technician Chester, VA (100% onsite) Monday-Friday (8am-5pm shift) Salary: 80-85K Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Chester, VA. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Key Responsibilities:

• Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision:

  Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Additional Information:

• Must be a US citizen.
• This position requires 100% onsite presence in Chester, VA
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment

Requirements

• Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.

• Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
• Customer Focus: Excellent communication skills with a professional, customer-first approach.
• Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented:

  Committed to delivering high-quality work with strong attention to detail.

Preferred Qualifications:

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics

Nice-to-Have Skills:

• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by?PGTEK.?A TRICARE Supplemental Medical Insurance plan is also available.? Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally,?PGTEK?offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We?offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.??EOE, including disability/veterans.