Data Center Team Lead - Night Shift

CBRE Group, Inc.; Michigan City (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. is seeking a Data Center Technical Team Lead to perform preventative maintenance and complex repairs in a large data center operation.

You will manage the team’s daily activities, coordinate with contractors, and ensure safety and high reliability of critical building systems. This role requires technical apprenticeship background or journeyman license, strong coaching skills, and the ability to work flexible shifts.

Qualifications

• Apprenticeship or equivalent in a technical discipline.
• Journeyman Electrician or HVAC license preferred; state/local licensure where required.
• Experience in staffing, coaching, and retention.
• Ability to guide the exchange of sensitive information and set performance expectations.
• Willingness to work shifts including weekends/holidays.
• Must meet physical requirements of the role.
• Understanding of procedures to solve somewhat complex problems.
• Strong knowledge of building systems and safety procedures.
• Proficient with Word, Excel, Outlook and related Office tools.

Responsibilities

• Coordinate and manage the team's daily activities; establish schedules and deadlines.
• Cross-train staff; mentor and coach as needed.
• Maintain preventive maintenance programs and manuals.
• Coordinate maintenance with contractors, tenant finish personnel, and technicians.
• Oversee fire/life safety, plumbing, HVAC, and electrical systems; stay current with technology trends.
• Communicate with tenants, clients, owners, facility management, and vendors.
• Respond to emergencies and customer concerns.
• Lead by example; align with CBRE RISE values.
• Identify and resolve day-to-day and moderately complex issues.

Skills

Team leadership

Staffing & coaching

Problem solving

Communication

Mentoring

Education

Apprenticeship in a technical discipline

Journeyman Electrician or HVAC license (preferred)

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.
• Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.
• Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
• Respond to emergency situations and customer concerns.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need:

• Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Ability to work shifts that may include weekends and holidays.
• Must meet the physical requirements of this role
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.