Data Center Supervisor / Team Lead - Weekdays 2nd Shift

CBRE Group, Inc.; Brooklyn Park (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. is seeking a Data Center Team Lead/Supervisor to oversee preventative maintenance and complex repairs in a large Data Center operation. You will lead the team, coordinate daily activities, and ensure safety and reliability across critical systems.

The role requires technical training, appropriate licenses, and strong ability to manage performance, communicate with stakeholders, and solve complex issues. On-site duties may include weekend shifts and physical requirements.

Qualifications

• Technical training or apprenticeship completed.
• Licenses preferred (electrician or HVAC) and valid local licensure.
• Experience in staffing, coaching, and performance management.
• Ability to communicate complex information clearly and professionally.

Responsibilities

• Coordinate and manage the team's daily activities.
• Set work schedules, assign tasks, and cross-train staff.
• Mentor and coach staff; track deadlines.
• Improve preventive maintenance programs and manuals.
• Coordinate maintenance with contractors and tenants.
• Oversee building systems: fire/life safety, plumbing, HVAC, electrical.
• Communicate with tenants, clients, owners, facility management, and vendors.
• Respond to emergencies and customer concerns.
• Model CBRE RISE values and collaborate to reach agreements.
• Apply discipline knowledge to team objectives.
• Identify and resolve day-to-day issues.

Skills

Technical discipline training

Journeyman/Electrician or HVAC license

Staffing, training and coaching

Communication of sensitive information

Shift work including weekends/holidays

Physical requirements assessment

Problem-solving with technical precede

MS Office (Word/Excel/Outlook)

Strong organizational skills

Advanced math skills

Tools

Microsoft Office Suite

Job description

As a CBRE Data Center Team Lead/Supervisor you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.
• Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.
• Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
• Respond to emergency situations and customer concerns.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.

What You’ll Need:

• Training in a Technical discipline having served an apprenticeship or equivalent or a combination of experience and education will be considered.
• Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Ability to work shifts that may include weekends and holidays.
• Must meet the physical requirements of this role
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.