Data Center Service Operations Lead

Munters-Corporation-

Selma (TX)

On-site

USD 120,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Performance-based commission

Medical, dental, and vision insurance

401(k)

Paid time off (PTO)

Employee referral bonuses

Job summary

Munters is seeking a Service Operations Manager for Data Center Technologies in Dallas or Austin, TX. Lead HVAC field service teams, optimize daily operations, and maintain mission-critical infrastructure. Expect up to 75% travel, strong customer relations, and a focus on safety and efficiency.

The role emphasizes budgeting, performance metrics, and process improvements to deliver reliable cooling solutions for data centers.

Qualifications

10+ years of experience in HVAC service or related field.
At least 5 years of supervisory or management experience.
Strong knowledge of HVAC systems, service operations, and maintenance practices.
Experience with budgeting, financial reporting, operational metrics, and process improvement.
Strong organizational, communication, and problem-solving skills.
HVAC certifications or licensures are highly desirable.

Responsibilities

Lead, coach, and develop HVAC field service technicians, dispatchers, and support staff.
Oversee daily service operations, including scheduling, dispatching, work orders, and resource planning.
Build strong customer relationships and resolve escalated service issues.
Monitor service performance, customer satisfaction, response times, equipment uptime, and profitability.
Manage budgets, labor costs, service inventory, and operational reporting.
Travel up to 75% to support field teams, visit customers, and oversee service operations.