Data Center Security Lead – Day Shift, Team Oversight

Securitas Security Services USA, Inc.; Southampton Township (PA); On-site; USD 68,191,200 - 92,271,648; Full time

Benefits offered by this job

Retirement plan

Employer-provided medical and dental %

Company-paid life insurance

Voluntary life and disability ins

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time off

Job summary

Securitas Security Services USA, Inc. is seeking a Building Supervisor to lead security operations at a data center building. You will supervise 15-20+ officers, manage schedules, and coordinate with the Campus Supervisor and Account Manager to ensure post coverage and incident response.

The role demands hands-on leadership in a fast-paced environment, with shift flexibility and a focus on compliance, safety, and high standards of customer service.

Qualifications

• Must obtain valid CPR, First Aid, and AED certification.
• Proven experience supervising 15–20+ security officers.
• Ability to manage multi-shift teams in high-security environments.
• Proficient with Microsoft Outlook, Teams, Quip, Chime, Slack and Forms.
• Excellent written and verbal communication; problem-solving under pressure.
• Familiarity with data center environments or large-scale construction preferred.

Responsibilities

• Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
• Directly supervise 15-20+ security officers, providing coaching, guidance, and performance management as needed.
• Manage daily schedules, address call-offs, no-shows, and fill open shifts to maintain post coverage.
• Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
• Conduct regular post checks and formal post audits to ensure compliance with site procedures and operational standards.
• Track key operational metrics as required by the client work order and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
• Complete daily end-of-shift reports to document activities, officer performance, and any incidents or issues.
• Respond to and manage alarm activations and other security incidents, ensuring resolution and escalation per protocol.
• Administer corrective actions up to and including written warnings and submit termination tickets when warranted.
• Ensure all officers meet required compliance standards and site expectations.
• Serve as a working supervisor capable of stepping into and performing duties at any post across the site.
• Maintain a flexible schedule to enable visibility and engagement across all shifts.
• Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
• Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures.
• Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.
• Ensure all incident escalations are executed in accordance with Post Orders and established company policies, validating that officers are following proper communication and escalation protocols.
• Foster positive relationships by networking regularly with client contacts and local subject‑matter experts (SMEs) within each shell to support partnership, alignment, and operational success.

Skills

Strong leadership

Staff supervision

Scheduling

Security operations

Communication

Incident response

Education

CPR/First Aid/AED certification

Tools

Outlook

Teams

Quip

Chime

Slack

Microsoft Forms

Job description

Securitas Security Services USA, Inc. is seeking a Building Supervisor to lead security operations at a data center building. You will supervise 15-20+ officers, manage schedules, and coordinate with the Campus Supervisor and Account Manager to ensure post coverage and incident response.

The role demands hands-on leadership in a fast-paced environment, with shift flexibility and a focus on compliance, safety, and high standards of customer service.