Data Center Reliability Technician

Socket.dev; Santa Clara (CA); On-site; USD 52,348 - 90,921; Full time

Job summary

Amazon Web Services (AWS) is seeking an Engineering Technician to support data center operations, ensuring availability and reliability to meet service levels. You will help maintain electrical, mechanical, and HVAC systems that underpin uptime for mission-critical servers.

Key duties include supervising contractors, performing rack PDU & rack ATS work, conducting root cause analysis, troubleshooting facility events, and keeping safety, alarms, and work orders on track in a high-demand

Qualifications

• Experience with electrical or mechanical systems in data centers.
• Familiar with rack PDU, rack ATS installations, and seismic bracing.
• Strong problem-solving skills including root cause analysis.

Responsibilities

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks to include: Rack PDU & Rack ATS replacements, rack installation and seismic bracing.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Keep track of alarms and respond accordingly.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.

Skills

Electrical knowledge

Mechanical knowledge

Data center experience

Flexible schedule

Root cause analysis

Tools

CMMS

Microsoft Office

Job description

Amazon Web Services (AWS) is seeking an Engineering Technician to support data center operations, ensuring availability and reliability to meet service levels. You will help maintain electrical, mechanical, and HVAC systems that underpin uptime for mission-critical servers.

Key duties include supervising contractors, performing rack PDU & rack ATS work, conducting root cause analysis, troubleshooting facility events, and keeping safety, alarms, and work orders on track in a high-demand