Data Center Engineering Technician

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Amazon Web Services (AWS) is seeking an Engineering Technician to support our data centers. The role focuses on ensuring high availability and reliability of data center operations through hands-on maintenance and on-site problem solving.

You will supervise contractors, perform rack and power equipment replacements, conduct root cause analyses, troubleshoot facility events, and respond to off-hours emergencies while maintaining safety protocols.

Responsibilities

• Supervise contractors who perform servicing or preventive maintenance
• Perform limited maintenance tasks to include: Rack PDU & Rack ATS replacements, rack installation and seismic bracing
• Perform root cause analysis for operational issues
• Troubleshoot facility and rack level events
• Ensure all personnel on-site follow safety protocols
• Keep track of alarms and respond accordingly
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

Job description

Amazon Web Services (AWS) is seeking an Engineering Technician to support our data centers. The role focuses on ensuring high availability and reliability of data center operations through hands-on maintenance and on-site problem solving.

You will supervise contractors, perform rack and power equipment replacements, conduct root cause analyses, troubleshoot facility events, and respond to off-hours emergencies while maintaining safety protocols.