Data Center Rack & Server Configuration Tech - 2nd Shift

Thinkahead; Libertyville (IL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid time off

Paid holidays

Paid parental and caregiver leave

Job summary

AHEAD is hiring a Configuration Technician on our 2nd shift in Libertyville, IL to build and configure servers according to engineering data sheets, install OS, and test hardware.

You will troubleshoot hardware and software issues, escalate with Jira, and collaborate cross-functionally while maintaining 5S and documentation. You will work with NVIDIA, Dell, Cisco equipment in a cutting-edge lab.

Qualifications

• Ability to read and write English, follow verbal instructions and use simple math.
• One to two years of experience in a fast-paced manufacturing facility.
• Experience with computer hardware.
• Experience with Microsoft Office products.
• Ability to safely and successfully perform essential job functions per ADA, FMLA and related standards.
• Regular, punctual attendance per ADA, FMLA and related standards.

Responsibilities

• Build and configure computer servers based on engineering-provided data sheets and system requirements.
• Perform basic troubleshooting for hardware defects, logical issues, and system errors across technologies.
• Escalate issues as needed through Jira.
• Install and configure operating systems and related software.
• Flash BIOS and firmware on various hardware platforms.
• Power on data center racks using PDUs for testing outlined by engineering.
• Upgrade and test network switches.
• Work independently to resolve technical challenges with minimal documentation.
• Assist in optimizing work instructions and technical documentation.
• Harvest data correctly based on provided instructions.
• Collaborate cross-functionally to support other departments as needed.

Skills

English proficiency

Hardware experience

Manufacturing experience

Microsoft Office

Safety & ADA compliance

Job description

AHEAD is hiring a Configuration Technician on our 2nd shift in Libertyville, IL to build and configure servers according to engineering data sheets, install OS, and test hardware.

You will troubleshoot hardware and software issues, escalate with Jira, and collaborate cross-functionally while maintaining 5S and documentation. You will work with NVIDIA, Dell, Cisco equipment in a cutting-edge lab.