Data Center Quality Leader - Uptime & Compliance

E Tech Group; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k + match + prompt enrollment

Medical, Dental, Vision benefits

Paid time off

Training and education opportunities

Job summary

E Tech Group seeks a Quality Manager to oversee the quality framework for data center integration projects, ensuring reliability and uptime across programs. You will establish rigorous standards, validate system functionality, and drive continuous improvement throughout the lifecycle of controls, monitoring, and integration solutions.

The role requires ensuring compliance with Tier III/IV uptime targets, cybersecurity considerations, electrical safety, and changes across multi-phase builds.

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Quality, or related discipline.
• 5+ years in quality management within system integration, critical infrastructure, data centers, or industrial automation.
• Strong knowledge of BMS/EPMS, PLC/SCADA, networking, and commissioning processes.
• Experience with Uptime Institute Tier standards, redundancy (N+1, 2N), and mission-critical operating requirements.
• Familiarity with Colocation design standards and commissioning workflows is highly preferred.
• Certifications such as CQE, CQA, CMQ/OE, ASHRAE BCxPor Six Sigma are a plus.
• A DNA comprised of collaboration and teamwork.

Responsibilities

• Develop, implement, and maintain Quality Management System (QMS) tailored to data center integration projects, aligned with ISO 9001 and customer-specific standards.
• Ensure adherence to electrical safety, commissioning, cybersecurity, redundancy, and high-availability design principles.
• Support internal audits and readiness for customer compliance reviews (e.g., Colocation audit frameworks).
• Build quality plans for each data center project covering design reviews, panel build inspections, PLC/HMI/SCADA standards, and network configuration validation.
• Oversee FATs, IFATs, and integrated site commissioning steps to ensure sequence-of-operations accuracy, redundancy performance, alarming strategies, and failover logic.
• Validate that all systems meet stringent uptime expectations (Tier III/Tier IV) and comply with owner-furnished specs.
• Implement repeatable test procedures for EPO systems, electrical monitoring, BMS, EPMS, SCADA, and third-party system integrations.
• Ensure accurate documentation, test records, and traceability for all hardware, software, and network configurations.
• Drive rapid root-cause analysis for field issues, commissioning deviations, and system performance gaps.
• Track and analyze quality KPIs, developing insights that reduce rework, minimize commissioning defects, and improve first-pass yield on high-volume, repeatable build programs.
• Support process standardization across panel fabrication, software development, configuration management, and change control.
• Enforce documentation accuracy for design packages, test plans, redlines/as-builts, network diagrams, firmware versions, and naming/tagging conventions.
• Maintain strict configuration control for PLC logic, SCADA graphics, controller firmware, network settings, and sequence-of-operations changes across multi-phase build programs.
• Act as the main point of contact for data center clients regarding quality expectations, audits, and escalations.
• Evaluate and monitor supplier performance (panel shops, component vendors, subcontractors), ensuring alignment to mission-critical standards.
• Support qualification of new vendors for scalable data center programs.
• Train engineering, technicians, and commissioning teams on quality processes, documentation controls, and data-center-specific reliability practices.
• Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.

Skills

Quality Management

ISO 9001

Audits

Documentation control

Data center reliability

Root cause analysis

Team collaboration

Education

Bachelor's degree in Engineering, Industrial Technology, Quality, or related discipline

Tools

PLC/SCADA knowledge

BMS/EPMS systems

Colocation standards

Job description

E Tech Group seeks a Quality Manager to oversee the quality framework for data center integration projects, ensuring reliability and uptime across programs. You will establish rigorous standards, validate system functionality, and drive continuous improvement throughout the lifecycle of controls, monitoring, and integration solutions.

The role requires ensuring compliance with Tier III/IV uptime targets, cybersecurity considerations, electrical safety, and changes across multi-phase builds.