Data Center Production Engineer — Automation & Reliability

Meta; El Paso (TX); On-site; USD 84,000 - 130,000; Full time

Job summary

Meta is seeking a Production Operations Engineer to join our Data Centers. You will maintain server hardware and Linux systems in a fast-paced, scalable environment, collaborating with cross-functional teams to improve reliability.

This role includes on-call rotation, root-cause analysis, automation, and mentoring teammates, with travel up to 15% and a focus on data-driven improvements to keep services running at peak uptime.

Qualifications

• BS, BA or BEng in technical field or commensurate experience.
• 5+ years of technical IT experience in infrastructure (SysAdmin/DevOps/SRE).
• Linux in a complex IT environment; triage, debug, and troubleshoot server issues.
• Hands-on server hardware knowledge incl. storage.
• Interdependencies of data center functions: electrical, cooling, cabling, security, network.
• Experience driving to root cause of technical issues.
• Experience in tech projects related to process, technology or automation.
• Effective communicator; tailor messages to audience.
• Knowledge of HTTP, DNS, RAID, DHCP.
• Experience guiding external vendors.
• Scripting languages Bash/Python/SQL/Rust/Go/Perl.
• Knowledge of IPMI / serial console.
• Experience using data/metrics to drive decisions.

Responsibilities

• Resolve tickets and address root cause through remote and physical checks.
• Lead RCAs for hardware, automation, and network issues.
• Collaborate with cross-functional teams on hardware, tooling, and processes.
• Lead introduction of new platforms/hardware with partners.
• Use data to identify issues and communicate with stakeholders.
• Identify corrective actions with internal teams and vendors.
• Influence future design changes for serviceability.
• Solve hardware/software issues at scale via scripting and tooling.
• Pursue continuous process/tool improvements.
• Use data analytics to maximize server uptime and utilization.
• Mentor and train teammates on resolution approaches.
• Provide engineering support to leadership and teams.
• Maintain runbooks and documentation.
• Build cross-functional relationships to improve ops.
• Participate in 24/7 on-call rotation.
• Travel up to 15%.

Skills

Linux

Server hardware

Scripting

Root cause analysis

Data center ops

Communication

Automation

Networking

IPMI

Vendor management

Troubleshooting

Data analytics

Education

Bachelor's degree in technical field

Tools

IPMI

Serial console

Job description

Meta is seeking a Production Operations Engineer to join our Data Centers. You will maintain server hardware and Linux systems in a fast-paced, scalable environment, collaborating with cross-functional teams to improve reliability.

This role includes on-call rotation, root-cause analysis, automation, and mentoring teammates, with travel up to 15% and a focus on data-driven improvements to keep services running at peak uptime.