Data Center Production Operations Engineer

Meta; Eagle Mountain (UT); On-site; USD 71,000 - 103,000; Full time

Job summary

Meta is seeking a Data Center Production Operations Engineer to join the Production Operations team within our Data Centers. This role emphasizes hardware and Linux expertise to support a fast-paced, scalable infrastructure that powers our services.

You will be the first contact for break-fix technicians, assist with retrofit projects, debug hardware/Linux issues, and help expand the global knowledge base. On-call once a month complements a demanding, hands-on environment.

Qualifications

• Must have work authorization for employment
• Bachelor's or Master's degree in a technical field or equivalent experience/certification
• Knowledge of Linux and server hardware support
• Experience in Networking, Programming/Scripting, Hardware, or OS repair
• Strong communication skills required

Responsibilities

• Work within Meta's ticketing system
• First point of contact for break fix technicians
• Assist with projects (retrofits, new process details, etc.) and repairs in the data center
• Understand and debug hardware and Linux OS related issues
• Identify and help create documentation for the global data center knowledge base
• Assist with process improvements and best practices in data center operations
• Participate in on-call rotation (monthly for a week)

Skills

Linux

Server hardware

Networking

Scripting

OS repair

Communication

Education

Bachelor's or Master's degree in technical field

Equivalent experience/certification

Tools

Python

SQL

Shell scripting

Job description

Summary:

Meta is seeking a forward thinking engineer to join the Production Operations team within our Data Centers. These Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success.We seek an IT professional with technical skills in server hardware and Linux - ideally in a Data Center environment. The candidate should have knowledge or experience in a few of the following core areas: Hardware repair, OS management, Tooling and Automation, Networking, or Technical Project Management.

Required Skills:

Data Center Production Operations Engineer Responsibilities:

1. Work within Meta's ticketing system

2. First point of contact for break fix technicians

3. Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center

4. Understand and debug hardware and Linux OS related issues

5. Identify and help create documentation for the global data center knowledge base

6. Assist with process improvements and best practices in data center operations

7. Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)

Minimum Qualifications:

Minimum Qualifications:

1. Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment

2. Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification

3. Knowledge of Linux and server hardware support

4. Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair

5. Solid communication skills are a requirement for this role

Preferred Qualifications:

Preferred Qualifications:

1. Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP

2. Experience modifying and developing in Python, SQL, and/or shell scripting

Public Compensation:

$70,990/year to $103,002/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affi