Data Center Operations Technician (SiteOps) New Palo Alto, CA

LFGroup.ai; Palo Alto (CA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Medical, vision and dental

401(k) plan

Disability insurance

Paid vacation

Paid holidays

Paid sick leave

Job summary

LFG is seeking a Data Center Operations Technician to support the reliability and day‑to‑day operation of an active data center. You will troubleshoot hardware, stage deployments, maintain asset records, and respond to incidents in a mission‑critical environment.

Responsibilities include SSH into servers, monitoring equipment, diagnosing faults, replacing components, and handling on‑site incidents. The role requires hands‑on hardware experience and strict adherence to procedures.

Qualifications

• High school diploma or equivalent.
• At least two years in a data center or a mission‑critical environment.
• Hands‑on experience with server, storage, and network hardware, including component‑level troubleshooting and repair.
• Basic ability to connect to servers using SSH and read logs to support troubleshooting and repair verification.
• Working knowledge of rack‑and‑stack procedures, power cabling, and copper and fiber cabling.
• A careful, methodical approach, with consistent attention to procedures, work verification, and accurate labeling.

Responsibilities

• Use basic Linux skills to SSH into servers, read logs, diagnose faults, and verify repairs.
• Monitor servers, network devices, and facility alerts; triage issues and resolve hardware faults to meet time-to-detect and time-to-repair targets.
• Diagnose and replace components, including drives, memory, power supplies, fans, NICs, and optics.
• Complete break‑fix and smart‑hands requests and respond to on‑site incidents, including after hours when needed.
• Receive, stage, rack, and stack servers, switches, and PDUs. Cable, label, power up, and hand off equipment to the provisioning team.
• Maintain spare‑parts inventory, coordinate vendor returns and warranty claims through the RMA process, and support secure disposal of retired hardware.
• Track equipment from receipt through decommissioning in the asset management system and conduct regular physical audits of racks and stock.

Skills

Server hardware

Storage hardware

Network hardware

SSH and log reading

Rack-and-stack procedures

Attention to procedures

Education

High school diploma or equivalent

Tools

Asset management system

Job description

Data Center Operations Technician (SiteOps)

LFG designs, builds and manages power infrastructure for compute systems and utility providers. The Datacenter Operations Technician role supports the reliability and day-to-day operation of an active data center. You will troubleshoot and repair hardware, support equipment deployments, maintain accurate asset records, and respond to incidents in a mission‑critical environment.

What you will do

• Use basic Linux skills to SSH into servers, read logs, diagnose faults, and verify repairs.
• Monitor servers, network devices, and facility alerts; triage issues and resolve hardware faults to meet time-to-detect and time-to-repair targets.
• Diagnose and replace components, including drives, memory, power supplies, fans, network interface cards (NICs), and optics.
• Complete break‑fix and smart‑hands requests and respond to on‑site incidents, including after hours when needed.
• Receive, stage, rack, and stack servers, switches, and power distribution units (PDUs). Cable, label, power up, and hand off equipment to the provisioning team.
• Maintain spare‑parts inventory, coordinate vendor returns and warranty claims through the return merchandise authorization (RMA) process, and support secure disposal of retired hardware.
• Track equipment from receipt through decommissioning in the asset management system and conduct regular physical audits of racks and stock.

Required qualifications

• High school diploma or equivalent.
• At least two years in a data center or a comparable mission‑critical environment, including hardware operations, industrial operations, or manufacturing operations.
• Hands‑on experience with server, storage, and network hardware, including component‑level troubleshooting and repair.
• Basic ability to connect to servers using SSH and read logs to support troubleshooting and repair verification.
• Working knowledge of rack‑and‑stack procedures, power cabling, and copper and fiber cabling.
• A careful, methodical approach, with consistent attention to procedures, work verification, and accurate labeling.

Preferred qualifications

• Hands‑on experience supporting liquid‑cooled server racks and NVIDIA GPU‑based AI infrastructure, particularly B300‑based systems or GB300 NVL72 rack‑scale platforms, is a plus.
• Experience deploying, maintaining, or troubleshooting hardware in AI‑focused or hyperscale data centers is a plus.

Physical requirements and work environment

• Lift up to 50 lb (23 kg) unassisted and push, pull, bend, kneel, and climb for extended periods.
• Work in tight spaces, around loud equipment, and at height using ladders and approved safety gear.
• Work in hot and cold aisles, spend extended periods on your feet, and wear required personal protective equipment (PPE), including hearing protection.
• This is an on‑site role in an active data center that operates around the clock. Shifts may include nights, weekends, and holidays.
• You will participate in an on‑call rotation for urgent hardware and facility events. Additional hours may be required during deployment surges or maintenance windows.

Pay Range: $30/hour - $50/hour

Your actual level and base pay will be determined on a case‑by‑case basis and may vary based on the following considerations: job‑related knowledge and skills, education, and experience.

Base pay is just one part of your total rewards package at LFG. You may also be eligible for long‑term incentives, in the form of company stock or long‑term cash awards, as well as potential discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short‑term disability insurance, life insurance, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

LFG is an Equal Opportunity Employer; employment with LFG is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of LFG's Affinitive Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail]