Data Center Operations Technician

Amazon Web Services, Inc.; Plain City (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support data center infrastructure in Ohio. You will monitor and maintain critical IT and facility systems, including servers, networking, and power/cooling equipment.

Responsibilities include incident response, ticket resolution, change implementation, and routine inspections to ensure uptime and performance. This role offers growth in a fast-paced, customer-obsessed environment.

Qualifications

• Experience with data center infrastructure and facility systems.
• Ability to follow security and safety procedures.
• Detail-oriented with accurate documentation.
• Willingness to work in a fast-paced environment.

Responsibilities

• Monitor and maintain IT and facility systems including servers and networking.
• Respond to incidents and resolve tickets.
• Assist with changes and routine inspections to ensure uptime.
• Document work accurately and collaborate with engineers.

Skills

Data center operations

IT infrastructure

Incident response

Ticketing systems

Troubleshooting

Tools

Server hardware

Networking equipment

Facilities equipment

Job description

Amazon Web Services (AWS) is seeking an Engineering Operations Technician to support data center infrastructure for DCC Communities. You will monitor and maintain critical IT and facility systems, including servers, networking, and power/cooling equipment. Responsibilities include incident response, ticket resolution, change implementation, and routine inspections to ensure uptime and performance. You’ll collaborate with engineers to troubleshoot issues, follow strict security and safety procedures, and document work accurately. This role is ideal for detail-oriented technicians eager to grow with cutting-edge cloud technologies in a fast-paced, customer-obsessed environment.