Data Center Operations Excellence Specialist

Aligned Data Centers; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Aligned Data Centers is seeking an Operations SME to serve as a technical authority across the data center portfolio, ensuring safety, reliability, and operational excellence. You will lead CMMS QA/QC audits, conduct on-site observations, and guide site teams through runbooks and standards.

Responsibilities include incident response, change management participation, CAPEX project close-out reviews, and cross-site training development. Travel to sites for training and audits will be required.

Qualifications

• Bachelor's degree preferred with 10 years’ experience or 12–15 years of related experience in lieu of degree.
• Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
• Ability to develop operational standards, project tracking, and management documents.

Responsibilities

• Perform CMMS QA/QC audits on change requests, preventive maintenance, and corrective work orders to ensure technical accuracy, administrative completeness, and alignment with operational runbooks.
• Conduct on-site observations of critical manipulations and maintenance activities, documenting discrepancies, reinforcing best practices, and providing actionable feedback to site leadership.
• Evaluate technician proficiency by performing critical manipulation interviews and assessing knowledge against established runbooks and operational standards.
• Execute monthly training retention interviews to measure the effectiveness of operational training content and share insights with training teams and site leadership.
• Participate in and observe operations drills, validating learning objectives, identifying improvement opportunities, and supporting drill execution as needed.
• Provide oversight for Field Service Bulletins (FSBs) by verifying accurate work order generation, monitoring status, and serving as the liaison between Site and Central Operations.
• Execute and support AMMO program requirements, including quarterly audits, issue tracking, documentation validation, and ensuring compliance with runbook processes.
• Support change management processes through regular participation in CAB meetings, presenting upcoming critical evolutions, and ensuring alignment across stakeholders.
• Assist with incident response, participating in incident bridges, coordinating troubleshooting efforts, and contributing to post-incident documentation and lessons learned.
• Review CAPEX project close-out documentation to ensure materials meet runbook standards before presentation to operational leadership.
• Provide targeted site support including technical troubleshooting, audit preparation, procedure reviews, project assistance, and operational training involvement.
• Drive continuous improvement by identifying operational gaps, recommending corrective actions, and supporting the development of standardized best practices and operational maturity.

Skills

Project management

Analytical thinking

Time management

Communication

Presentation skills

Training development

Problem solving

Independent work

Willingness to travel

Education

Bachelor's degree preferred

12–15 years experience in lieu of degree

Tools

AutoCAD

Visio

PDF documents

MS Office

Job description

Aligned Data Centers is seeking an Operations SME to serve as a technical authority across the data center portfolio, ensuring safety, reliability, and operational excellence. You will lead CMMS QA/QC audits, conduct on-site observations, and guide site teams through runbooks and standards.

Responsibilities include incident response, change management participation, CAPEX project close-out reviews, and cross-site training development. Travel to sites for training and audits will be required.