Data Center Operations Manager

Integral; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled Data Center Operations Manager to provide IT Infrastructure Operations Support Services for the U.S. Treasury's IT environment. This pivotal role involves overseeing daily management of data center operations, ensuring compliance with performance metrics, and coordinating with contract staff for optimal service delivery. The ideal candidate will possess strong leadership skills and a background in IT security, with a commitment to maintaining high standards of operational excellence. Join a forward-thinking company dedicated to delivering tailored technology solutions and enjoy a comprehensive benefits package.

Benefits

Paid parental leave

401(k) vesting

Health insurance

Flexible spending

Disability insurance

Life insurance

Paid time off

Bonuses

Professional training reimbursement

Paid parking

Qualifications

• 5+ years of experience managing Data Center Operations on a Government Contract.
• Ability to monitor and respond onsite within a pre-defined SLA.

Responsibilities

• Conduct daily standup briefings and provide status reports to the government PM.
• Manage Data Center operations and administration activities.

Skills

Data Center Operations Management

IT Infrastructure Support

Incident Management

Performance Metrics Analysis

IT Security

Education

Bachelor's Degree

Job description

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Clearance: Secret

We are currently searching for a talented Data Center Operations Manager in Washington, DC.

Overview

Data Center Operations Manager

Location: Washington, DC

Clearance: Secret

We are currently searching for a talented Data Center Operations Manager in Washington, DC.

About The Job

You will be providing IT Infrastructure Operations Support Services (IOSS) to meet current and emerging operational requirements for the U.S Treasury's IT Infrastructure environment as a Data Center Operations Manager.

Job Requirements

Have 5+ years' experience managing Data Center Operations on a Government Contract. Data Center support is needed 365 days a year, 24/7, at all primary Data Centers, or the ability to monitor and respond onsite within a pre-defined SLA, and remotely for services hosted by third-party Cloud Service Providers (CSPs) within one hour of an incident that cannot be resolved remotely. The Data Center operations and administration services include provisioning and managing installed systems and software, covering hardware, infrastructure software platforms, server platforms, databases, application servers, operating systems, IP networks, and remote access services.

Responsibilities

• Conduct daily standup briefings and provide daily status reports (SITREPs) to the government PM and staff.
• Submit weekly Desk Side Services Reports with graphs and metrics supporting performance and SLA agreements.
• Provide monthly Data Center Operations Reports.
• Produce ad hoc reports as requested by Treasury management or the COR.
• Review performance metrics monthly and quarterly.
• Manage Data Center operations and administration activities related to provisioning and daily management of systems and software environment.

The Data Center Operations Manager is responsible for overseeing contract staff, ensuring reporting, escalations, and staffing meet needs. This includes adjusting shifts, training staff, and planning for business continuity and disaster recovery to ensure resilience and agility. The role requires managing systems, IT security, business continuity, and working alongside other teams for troubleshooting. Senior staff should have engineering and administrator skill sets.

Qualifications

• Bachelor's Degree
• U.S. Citizenship and Secret clearance required.
• 5+ years' experience managing Data Center Operations.

Company Overview

Integral partners with federal agencies to deliver tailored technology solutions focused on security and success since 1998. Headquartered in McLean, VA, serving clients nationwide.

We offer comprehensive benefits including paid parental leave, 401(k) vesting, health insurance, flexible spending, disability insurance, life insurance, paid time off, bonuses, professional training reimbursement, paid parking, and an Employee Assistance Program.

Equal Opportunity

We are an Equal Opportunity Employer and support protected veterans and individuals with disabilities.

Additional Details

Senior level, full-time position in Project Management and IT.