Data Center Operations Lead | Infra & Vendor Management

Factset; Reston (VA); Vor Ort; USD 150.000 - 190.000; Vollzeit

Zusammenfassung

FactSet’s Hybrid Cloud Infrastructure team in Reston, VA seeks a Manager, Data Center Operations to own infrastructure operations at the Virginia data center. You will oversee deployments, performance, and reliability, and mentor engineers while coordinating with stakeholders across departments.

Required are extensive data center operations experience and a track record in leading technical projects, with hands-on ownership of critical incidents and capacity planning.

Qualifikationen

• Significant experience in data center or enterprise infrastructure operations.
• Bachelor degree in computer science or related field.
• Proven ability to lead technical projects and rollouts from planning through delivery.
• Experience with alerting, monitoring, and incident management in a production environment.
• Strong written and verbal communication skills, including with director-level audiences.
• Experience coaching and mentoring engineers.

Aufgaben

• Serve as the senior technical owner of infrastructure operations at the Virginia data center.
• Lead the enhancement of infrastructure software and hardware tooling to improve deployment, connectivity, and user experience.
• Provide project management and technical oversight for large-scale technology rollouts and facility buildouts.
• Drive continuous improvement in infrastructure design with a focus on autonomy and scalability.
• Monitor, troubleshoot, and resolve complex production issues and act as the escalation point for infrastructure support.
• Partner with director-level stakeholders and other departments to align goals and integrate tools and projects.
• Manage contractor and vendor relationships to deliver regionalized services and contracts that are cost-conscious and beneficial to end users.
• Champion best practices, coach and mentor engineers, and foster technical excellence across the team.
• Monitor capacity across our infrastructure in the data center.

Kenntnisse

Leadership

Project management

Vendor management

Mentorship

Incident management

Cross‑functional communication

Ausbildung

Bachelor's degree in computer science or related

Jobbeschreibung

FactSet’s Hybrid Cloud Infrastructure team in Reston, VA seeks a Manager, Data Center Operations to own infrastructure operations at the Virginia data center. You will oversee deployments, performance, and reliability, and mentor engineers while coordinating with stakeholders across departments.

Required are extensive data center operations experience and a track record in leading technical projects, with hands-on ownership of critical incidents and capacity planning.