Senior Infra Operations Lead – Hybrid Cloud

FactSet Research Systems Inc.; Reston (VA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

FactSet Research Systems Inc. in Reston, Virginia, is seeking a Lead Infrastructure Operations Engineer to serve as the senior technical owner of infrastructure operations at our Virginia data center.

You will combine hands-on engineering, project oversight, vendor and stakeholder management, and mentorship to keep the facility and its supporting infrastructure reliable, scalable, and cost-effective. As a key member of our collaborative team, you will be the point of contact between the data

Qualifications

• Bachelor degree in computer science or related field.
• Demonstrated ability to lead technical projects and rollouts from planning through delivery.
• Experience with alerting, monitoring, and incident management in a production environment.

Responsibilities

• Serve as the senior technical owner of infrastructure operations at the Virginia data center.
• Lead the enhancement of infrastructure software and hardware tooling to improve deployment, connectivity, and user experience.
• Provide project management and technical oversight for large-scale technology rollouts and facility buildouts.
• Drive continuous improvement in infrastructure design, with a focus on autonomy and scalability.
• Monitor, troubleshoot, and resolve complex production issues, and act as the escalation point for infrastructure support.
• Partner with director-level stakeholders and other departments to align goals and integrate tools, systems, and projects.

Skills

Data center operations

Project management

Vendor management

Team leadership

Communication

Education

Bachelor degree in computer science or related

Tools

DCIM tooling

ITSM tooling

Monitoring tools

Job description

FactSet Research Systems Inc. in Reston, Virginia, is seeking a Lead Infrastructure Operations Engineer to serve as the senior technical owner of infrastructure operations at our Virginia data center.

You will combine hands-on engineering, project oversight, vendor and stakeholder management, and mentorship to keep the facility and its supporting infrastructure reliable, scalable, and cost-effective. As a key member of our collaborative team, you will be the point of contact between the data