Data Center Operations Lead - 24/7 Uptime

ARAMARK; Warren (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

ARAMARK in Warren, MI seeks an Enterprise Data Center Group Lead to oversee 24/7 operations of critical facilities and to lead hourly staff. You will coordinate maintenance, manage SLAs, and drive safety culture across teams.

Ideal candidates hold a STEM degree and have 3–5 years of facilities leadership; data center experience is a plus, with DCIM and MEP knowledge. Excellent cross‑functional collaboration is essential.

Qualifications

• Bachelor's degree in STEM fields required.
• 3–5 years of facilities leadership experience.
• Data center experience is a plus.

Responsibilities

• Oversee EDC technicians to ensure 24/7 uptime.
• Monitor power, HVAC, cooling, and plant health.
• Maintain SLA compliance and coordinate incident responses.
• Lead, hire, and mentor shift technicians.
• Coordinate external contractors and service contracts.
• Plan labor, schedule shifts, and manage costs.
• Enforce safety policies and ensure regulatory compliance.

Skills

Infrastructure operations

Facilities management

Team leadership

DCIM tools

MEP infrastructure

Incident response

Capacity planning

Client relationship management

SLA management

Education

Bachelor's degree in Computer Science

Bachelor's degree in Electrical/Mechanical Engineering

Tools

Maximo

BMS

Slack

Job description

ARAMARK in Warren, MI seeks an Enterprise Data Center Group Lead to oversee 24/7 operations of critical facilities and to lead hourly staff. You will coordinate maintenance, manage SLAs, and drive safety culture across teams.

Ideal candidates hold a STEM degree and have 3–5 years of facilities leadership; data center experience is a plus, with DCIM and MEP knowledge. Excellent cross‑functional collaboration is essential.