Data Center Operations Engineer - Information Technology - Analysts

MassGenics, Inc.; New York (NY); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA and FSA

Life Insurance

Pet Insurance

Short/Long Disability

Accident & Critical illness

Pre-paid legal & ID theft protection

Sick time

Paid leaves as required by law

Employee Assistance Program

Job summary

Innova Solutions is hiring a Data Center Operations Engineer to support our New York area customers. The role covers installing, configuring, and maintaining data center hardware and software, including IBM Z10 environments, backup processes, and ticketing workflows.

The position is onsite, full-time with a contract-to-hire path, and features a pay range of $45–$50 per hour. You will join a team focused on reliable infrastructure and customer service excellence.

Qualifications

• Hands-on experience in data center operations, infrastructure support, or data center engineering.
• Experience with network device/server installation, rack & stack, cable management, and hardware troubleshooting.
• Knowledge of server hardware (memory, hard drives, NICs, CPUs, KVMs, PDUs) and monitoring.

Responsibilities

• Install and de-install network devices, servers, and data center hardware.
• Perform rack/stack activities and cable management in the data center.
• Add or replace hardware components such as memory, disks, NICs, CPUs.
• Monitor and maintain data center servers and network equipment.
• Troubleshoot connectivity and hardware issues and escalate as needed.
• Maintain ServiceNow tickets and operational documentation.
• Manage and document asset inventory and backups.
• Support IBM Z10 mainframe environment and related peripherals.
• Coordinate off-site tape storage and backup processes.

Skills

Data Center Operations

Network device install

Rack & stack

Hardware troubleshooting

Mainframe familiarity

ServiceNow usage

Asset management

Backup tapes handling

Tools

IBM Z10

TSO/JES2/CA7

KVMs/PDUs

ServiceNow

Job description

Data Center Operations Engineer - Information Technology

Job ID: 1023182 Norwalk , Connecticut Job Type: Contract To Hire Added - 08/24/26

Job Description

A client of Innova Solutions is immediately hiring for Data Center Operations Engineer.

• Position type: Fulltime, Contract
• Duration: 6+ months
• Location: New York 10041 (Onsite)
• Shift: 9:00 AM-05:00 PM EST

As a Data Center Operations Engineer, you will:

• Install and de-install network devices, servers, and data center hardware.
• Perform rack/stack activities, including server installation, cable management, KVMs, and in-rack PDUs.
• Add or replace hardware components such as memory, hard drives, NICs, CPUs, and other server peripherals.
• Monitor and maintain servers, network devices, system interfaces, and communication utilities within the data center.
• Verify device connectivity and troubleshoot network reconnection and communication issues.
• Provide technical support to the network owner/user community and resolve infrastructure‑related issues.
• Maintain accurate ServiceNow trouble tickets, operational documentation, and incident records.
• Monitor and maintain a large‑scale IBM Z10 mainframe environment and peripherals.
• Perform/support mainframe operations involving IPL, TSO, MVS, JES2, and CA7.
• Support and maintain IBM 4000, IBM 6500, and Canon VS 4400 environments.
• Manage daily/monthly backup tapes and coordinate tapes for off‑site storage.
• Maintain accurate asset management and inventory records, including assets assigned to users.
• Perform routine data center inventory, equipment tracking, and documentation.
• Ensure proper cable management, equipment organization, and data center operational standards.
• Troubleshoot hardware, connectivity, and system issues and elevate complex problems as appropriate.
• Perform all other data center operations and infrastructure support duties as assigned.

The ideal candidate will have:

Required Skills & Qualifications

• Hands‑on experience in Data Center Operations, Infrastructure Support, or Data Center Engineering.
• Experience with network device/server installation, rack & stack, cable management, and hardware troubleshooting.
• Strong knowledge of server hardware, including memory, hard drives, NICs, CPUs, KVMs, and PDUs.
• Experience monitoring and maintaining data center servers and network equipment.
• Familiarity with IBM Z10 mainframe environments and associated peripherals.
• Working knowledge of IPL, TSO, MVS, JES2, and CA7.
• Experience with ServiceNow or similar ticketing systems.
• Knowledge of asset management, inventory control, and equipment tracking.
• Experience handling backup tapes and off‑site tape storage processes.
• Strong troubleshooting skills with the ability to diagnose connectivity and hardware issues.
• Strong attention to detail and ability to maintain accurate operational documentation and records.
• Ability to work effectively as part of a team‑oriented data center operations environment

This position is only open to applicants who can be engaged on a W-2 basis.

Thank you!

PAY RANGE AND BENEFITS

Pay Range *: $45 - $50 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre‑paid legal & ID theft protection
• Sick time
• other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website : https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer to eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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Nikita Awasthi

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