Data Center Operations And Facilities

Tata Consultancy Services; Detroit (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Discretionary annual incentive

Medical coverage (Medical, Dental, Vis

401K plan

Job summary

Tata Consultancy Services Limited in Detroit, MI seeks an on-site Engineer to support 24x7 IT operations for data center environments. You will monitor power, UPS, HVAC, and environmental alerts, coordinate with facilities and vendors, and handle incidents in a structured, compliant manner.

The role requires hands-on support, strong documentation, and calm decision-making during high-priority situations. Bachelor-level CS is preferred, with a focus on reliability and precise execution.

Qualifications

• Basic knowledge of data center environments and equipment.
• Willingness to perform physical and operational tasks as required.
• Strong adherence to processes, procedures, and safety guidelines.
• Good documentation skills for logs, checklists, and shift handover notes.
• Strong communication skills for coordination with team members and stakeholders.
• Ability to remain calm, attentive, and organized in operational or high-priority situations.
• Reliable, detail-oriented, and able to follow instructions accurately.

Responsibilities

• Provide 24x7x365 IT Operations Center support for manufacturing, corporate, and data center environments.
• Data Center facilities monitoring (Power, UPS, HVAC, environmental alerts).
• L1 Application, Infrastructure Monitoring support for Applications, server, network, storage, backup, cloud, and hybrid environments.
• Provide onsite hands-on support for data center facilities monitoring.
• Plant IT & OT/IT coordination with internal Team & third-party vendors.
• Support Incidents, Service Request, problem aligned with governance.
• Support applicable compliance and audit-readiness requirements.
• Coordinate with Facilities, for physical security, equipment moves and third-party vendors.

Skills

Onsite work

24x7 shift support

Data center fundamentals

Documentation

Communication

Safety adherence

Calm under pressure

Attention to detail

Education

Bachelor of Computer Science

Job description

Job Description

Must Have Technical/Functional Skills

• Ability to work onsite at the data center location and support 24x7 shift operations, including nights, weekends, and holidays.
• Basic understanding of data center environments, including racks, power, cooling, and cabling.
• Hands-on attitude with willingness to perform physical and operational tasks as required.
• Strong adherence to processes, procedures, and safety guidelines.
• Good documentation skills for logs, checklists, and shift handover notes.
• Strong communication skills for coordination with team members and stakeholders.
• Ability to remain calm, attentive, and organized in operational or high-priority situations.
• Reliable, detail-oriented, and able to follow instructions accurately.

Roles & Responsibilities

• 24x7x365 IT Operations Center supporting manufacturing, corporate, and data center environments
• Data Center facilities monitoring (Power, UPS, HVAC, environmental alerts)
• L1 Application, Infrastructure Monitoring support for Applications, server, network, storage, backup, cloud, and hybrid environments
• Provide onsite hands-and-feet support for data center facilities monitoring.
• Plant IT & OT/IT coordination with internal Team & third-party vendors
• Support Incidents, Service Request, problem aligned with governance
• Support applicable compliance and audit-readiness requirements.
• Data Center facilities monitoring: Power, UPS, HVAC, environmental alerts.
• Maintain and monitor Physical access control, audit compliance, and offsite tape coordination.
• Coordination with Facilities, for physical security, equipment moves and third-party vendors.
• Support compliance, audit readiness & documentation.
• Perform onsite monitoring and operational checks of data center infrastructure and equipment.
• Respond to system alarms, infrastructure alerts, and facility notifications.
• Execute standard operating procedures for normal operations and incident situations.
• Perform physical tasks such as equipment inspections, cable checks, inventory verification, and escorting authorized personnel.
• Support incident resolution activities by following defined operational steps and escalating when required.
• Maintain logs, checklists, and operational records during each shift.
• Coordinate with internal teams and vendors to support maintenance and repair activities.
• Ensure data center safety, cleanliness, and compliance with operational standards.
• Participate in shift handovers, communicating status and outstanding actions clearly.
• Support scheduled activities such as maintenance windows, equipment upgrades, and audits.

Generic Managerial Skills, If any

• Prior experience working in a data center, operations center, or technical facility.
• Familiarity with IT service management or ticketing systems.
• Understanding of power systems, HVAC, or facility monitoring concepts.
• Exposure to vendor coordination or escorting procedures.

Final publication-ready Job Description

• Basic technical knowledge of servers, network equipment, or hardware components.
• Certification or training related to IT operations, facilities, or data center fundamentals.

Salary Range: $50,000 - $65,000 per year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

Detroit, MI

Function

TECHNOLOGY

Role

Engineer

ID

437628

Skills

Data Center

Salary Range

$50,000 - $65,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE