Data Center On-Site Technician Night Shift

Nexcess; Ashburn (VA); On-site; USD 35,817 - 44,083; Full time

Benefits offered by this job

Traditional 401(k)

Roth 401(k)

Collaborative culture

Consistent work hours

Opportunity to contribute ideas

Job summary

Nexcess is seeking a hardware-focused technician for a third-shift, on-site role in Ashburn, VA. You will decommission hardware, securely destroy data on reclaimed devices, and maintain precise inventory records while handling tickets and customer inquiries.

Strong diagnostic and communication skills are essential. Ideal candidates have 1+ year of relevant experience, solid hardware knowledge, and basic networking; the role includes installing OSes and configuring devices, plus opportunities to

Qualifications

• 1+ years relevant experience.
• Solid working knowledge of computer hardware.
• Excellent written and verbal communication skills.
• Exemplary organizational skills and attention to detail.
• Excellent diagnostic skills.
• Proven customer service acumen.
• Basic networking knowledge.
• Understanding of different RAID configurations.
• Ability to setup and configure various operating systems.
• Ability to appropriately set up and decommission hardware within the constraints of the data center.

Responsibilities

• Decommissioning hardware
• Destruction of data on reclaimed devices
• Track inventory and maintain accurate recordkeeping
• Test and troubleshoot hardware
• Perform audits of datacenter infrastructure
• Monitor incoming tickets, chats, and alerts. Provide initial hands‑on response
• Check IP status on RBLs and process as needed
• Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
• Installing various operating systems and applying base configurations
• Communicating with customers via telephone, chat, and email to provide exceptional support
• Perform hardware firmware upgrades, and learn new hardware platforms
• Rack servers, install cabling, and assist with other infrastructure needs
• Deploy complex, highly available infrastructure and services

Skills

Experience

Hardware knowledge

Communication skills

Organizational skills

Diagnostic skills

Customer service

Networking basics

RAID configurations

OS installation

Hardware decommissioning

Job description

Nexcess is seeking a hardware-focused technician for a third-shift, on-site role in Ashburn, VA. You will decommission hardware, securely destroy data on reclaimed devices, and maintain precise inventory records while handling tickets and customer inquiries.

Strong diagnostic and communication skills are essential. Ideal candidates have 1+ year of relevant experience, solid hardware knowledge, and basic networking; the role includes installing OSes and configuring devices, plus opportunities to