Data Center Manager - Data Center Support

Oracle; United States; On-site; USD 94,800 - 209,500; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off and holidays

Employee Stock Purchase Plan

Job summary

Oracle is seeking an experienced leader in Red Oak, TX to manage our Cloud Data Center. Candidates should have strong IT technical abilities and people management skills. This role involves overseeing day-to-day operations, managing a team of technicians, and interacting with various functional areas to ensure customer satisfaction and service delivery.

In addition, the position offers a competitive salary range and comprehensive benefits, including medical insurance and a 401(k) plan with company match.

Qualifications

• Experience managing a Cloud Data Center.
• Ability to influence groups outside of direct responsibility.
• Experience in a multi-disciplined environment.

Responsibilities

• Manage site operations in Red Oak, TX.
• Support and manage Data Center Technicians.
• Ensure timely delivery of services to meet customer KPIs.
• Drive local recruitment for future hires.

Skills

People management skills

Business acumen

IT technical abilities

Multi-disciplined management

Job description

Job Description

We are looking for an experienced leader with strong people management skills, business acumen and well–rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Red Oak, TX.

Responsibilities

This role involves managing the physical site in Red Oak, TX. You should be experienced in managing a multi‑disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

• Management and support of 15–20 Data Center Technicians
• Data Center day‑to‑day support operations in a 7/24 mission critical environment
• Installation, field change orders and hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPIs
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)
• Reacting to and managing incidents, driving resolution and after‑action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Drive local recruitment for future hires
• Creating an environment of continuous improvement

Qualifications

• Certain U.S. based or U.S. customer or client‑facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
• U.S. Hiring Range: $94,800 – $209,500 per year; may be eligible for bonus and equity.
• Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations.
• The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Benefits

• Medical, dental, vision and expert medical opinion insurance
• Short‑term and long‑term disability coverage
• Life, AD&D and supplemental life insurance
• Health care and dependent care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) savings and investment plan with company match
• Paid time off with flexible vacation and accrued vacation for eligible employees
• 11 paid holidays
• Paid sick leave and paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner and pet insurance

Career Level: M2

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.