Data Center IT Technician - Project Tasks

Nebius B.V.; Oklahoma; On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and learningOpportunites

Flexibility and ownership

Collaborative and innovative culture

Opportunity to work on impactful AI AI

Job summary

Nebius B.V. in Oklahoma City is seeking a Data Center Technician with Project Management experience to support and maintain large-scale GPU clusters in a data center environment.

The role combines hands-on IT hardware troubleshooting with involvement in IT infrastructure projects, coordinating with a Technical Project Manager. You will work on L1/L2 support through ticketing, implement components on production sites, and collaborate with 3rd parties on project deployments while ensuring uptime

Qualifications

• Knowledge of datacenters and server equipment.
• Advanced knowledge of IT hardware and troubleshooting.
• Proficient with Unix/Linux operating system and command line.
• Experience with equipment monitoring, data analysis and presentation.
• Basic understanding of Project Management methodologies.
• Basic understanding of Project Management tools (JIRA, Gantt charts).
• Proactiveness and sense of responsibility.
• High proficiency in spoken and written English.

Responsibilities

• Solve hardware-related issues with servers, involving in-depth advanced-level troubleshooting
• Report to hardware problem management, execute workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with Technical Project Manager on current projects
• Participate in technical projects implementations
• Oversee 3rd party contractor activities during project implementations
• Basic level of network tasks, troubleshooting and support

Skills

Datacenter knowledge

Server troubleshooting

Unix/Linux command line

Ticketing system usage

Project management basics

English proficiency

Education

Bachelor degree in Computer Science

Tools

JIRA

Gantt charts

Monitoring software

Job description

The role

We’re looking for a Data Center Technician with Project Management experience to support and maintain large-scale GPU clusters in a data center environment. We are seeking an experienced IT Hardware Support Engineer with a focus on IT Projects and relevant activities. This role aims to provide not only support in troubleshooting high-performance server hardware, including GPU clusters, but also implementations of additional infrastructure components on production sites. Apart from being involved in the resolution of complex hardware incidents, proactive handling of L1/L2 support via the ticketing system, you will work in collaboration with the Technical Project Manager. This role expects from candidates to have advanced technical experience in pair with some project management experience, allowing to move the projects further, identify specific risks, participate in implementation with the support of 3rd parties. You will work out of our Oklahoma data center location.

Your responsibilities will include

• Solve hardware-related issues with servers, involving in-depth advanced-level troubleshooting
• Report to hardware problem management, execute workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with Technical Project Manager on current projects
• Participate in technical projects implementations
• Oversee 3rd party contractor activities during project implementations
• Basic level of network tasks, troubleshooting and support

Requirements

• Knowledge of datacenters, and server equipment
• Advanced knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/Linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Basic understanding of Project Management methodologies
• Basic understanding of Project Management tools (JIRA, Gantt charts)
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be a bonus if you have

• Knowledge of network equipment and troubleshooting in advanced level
• Proven project management experience in IT Infrastructure domain
• Bachelor degree in Computer Science
• Driving license

Compensation

We offer competitive hourly rates, ranging from $30.00 - $45.00 per hour based on your experience.

Benefits & Perks

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What's it like to work at Nebius

• Fast moving
• Bold thinking
• Constant growth
• Meaningful impact
• Trust and real ownership
• Opportunity to shape the future of AI

Equal Opportunity Statement

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Other notes

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know. Knowledge of datacenters and server equipment, Advanced knowledge of IT hardware and troubleshooting, Unix/Linux operating system and command line proficiency, Experience with equipment monitoring, data analysis and presentation, Basic understanding of Project Management methodologies, Basic understanding of Project Management tools (JIRA, Gantt charts), Proactiveness and responsibility, High proficiency in spoken and written English, Bonus: Knowledge of advanced network troubleshooting, Bonus: Project management experience in IT infrastructure domain, Bachelor degree in Computer Science, Driving license