Data Center IT Technician - Project Tasks

Nebius; Oklahoma; On-site; USD 62,400 - 93,600; Full time

Benefits offered by this job

Career growth and learning opportunities

Flexibility and work-life balance

Collaborative and innovative culture

Opportunity to work on impactful AI projects

Job summary

Nebius is seeking an experienced L2 IT Technician to support large-scale GPU clusters and assist in IT projects. The candidate will troubleshoot server hardware and collaborate with project managers to ensure successful implementations.

The ideal candidate will possess advanced IT hardware knowledge, experience in Unix/Linux, and project management understanding. Competitive compensation from $62,400 to $93,600 USD is offered along with various career growth benefits.

Qualifications

• Proven project management experience is a bonus.
• Basic understanding of project management methodologies and tools.

Responsibilities

• Solve hardware related issues with servers.
• Report to hardware problem management.
• Execute workarounds and solutions.
• Update documentation for IT hardware team.
• Collaborate with Technical Project Manager.
• Participate in technical project implementations.
• Oversee contractor activities.
• Perform basic network troubleshooting.

Skills

Knowledge of datacenters and server equipment

Advanced knowledge of IT hardware

Unix/Linux operating system

Proactiveness and responsibility

High proficiency in English

Education

Bachelor degree in Computer Science

Tools

JIRA

Job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

We’re looking for an L2 IT Technician with Project Management experience to support and maintain large-scale GPU clusters in a data center environment. We are seeking an experienced IT Hardware Support Engineer with a focus on IT Projects and relevant activities. This role aims to provide not only support in troubleshooting of high-performance server hardware, including GPU clusters, but also implementations of additional infrastructure components on production sites.

Apart from being involved in resolution of complex hardware incidents, proactive handling of L1/L2 support via the ticketing system, you will work in collaboration with the Technical Project Manager. This role expects from candidates to have advanced technical experience in pair with some project management experience allowing to move the projects further, identify specific risks, participate in implementation with support of 3rd parties.

Your responsibilities will include

• Solve hardware related issues with servers, involving in-depth advanced level troubleshooting
• Report to hardware problem management, execute workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with Technical Project Manager on current projects
• Participate in technical projects implementations
• Oversee 3rd party contractor activities during project implementations
• Basic level of network tasks, troubleshooting and support

Requirements

• Knowledge of datacenters, and server equipment
• Advanced knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/Linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Basic understanding of Project Management methodologies
• Basic understanding of Project Management tools JIRA, Gantt charts
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be a bonus if you have

• Knowledge of network equipment and troubleshooting in advanced level
• Proven project management experience in IT Infrastructure domain
• Bachelor degree in Computer Science
• Driving license

Compensation

We offer competitive compensation packages based on experience.

$62,400 – $93,600 USD

Benefits & Perks

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and work-life balance
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What’s it like to work at Nebius

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment.