Data Center IT Operations & Hardware Support

KAISER; Napa (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

NALHE is seeking an individual contributor for critical data center operations in Napa, California. The role involves hands-on work with servers, storage, and network equipment, plus asset tracking from receipt to installation and decommissioning.

You will provide first-level support for raised floor incidents and collaborate with internal staff to ensure continuity and security of national data center assets.

Qualifications

• Experience with servers, storage, network equipment and related components.
• Ability to lift and rack heavy IT equipment safely.
• Strong communication for emails, conference calls, and updates.
• Team-oriented with data center staff to meet operational needs.

Responsibilities

• Install and decommission data center equipment and track assets.
• Provide first-level support for raised floor incidents.
• Assist with off-site media storage and media handling procedures.
• Ensure access control and training for employees, contractors, vendors, and visitors.
• Support disaster recovery and business continuity activities.
• Document problems, status, and resolutions in the tracking system.

Skills

IT hardware

Data center operations

Incident resolution

Communication

Team collaboration

On-call support

Disaster recovery

Asset tracking

Job description

NALHE is seeking an individual contributor for critical data center operations in Napa, California. The role involves hands-on work with servers, storage, and network equipment, plus asset tracking from receipt to installation and decommissioning.

You will provide first-level support for raised floor incidents and collaborate with internal staff to ensure continuity and security of national data center assets.