Data Center Implementation Lead — Client Site Operations

Ericsson AB; Lewisville (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Dental plan

401(k) plan

Stock Purchase Plan

Paid time off

Job summary

Ericsson AB in Central Texas seeks a Data Center Implementation Lead to oversee installations, migrations, and remediation across customer data centers and co-locations. You will coordinate with customers, vendors, and 3PP technicians, ensuring high-quality execution and travel up to 50% of the time.

The role requires hands-on fiber optics experience, strong English communication, and a track record in high-availability environments.

Qualifications

• 2+ years in a lead capacity within a technical operations environment.
• Strong written and verbal English for customer-facing communications.
• Excellent organizational and documentation skills using MS Office.
• 3–5 years in data center operations with direct customer interaction.
• Hands-on fiber optic cabling knowledge (single/multi-mode, LC, fan-outs).
• Experience with optical testing and transport troubleshooting.
• Ability to multitask and stay composed in high-availability environments.
• Commitment to safety, quality, and operational best practices.

Responsibilities

• Audit daily work in customer data centers and provide feedback to technicians.
• Interface with customers via tickets or in person, delivering concise reports.
• Assist with fiber installation, decommissioning, remediation and migrations.
• Conduct/oversee optical testing using meters, light sources, OTDRs, test sets.
• Deliver services by following Methods of Procedure and vendor docs.
• Read cut sheets and network diagrams to ensure proper connections.

Skills

Leadership

English fluency

Documentation

Data center ops

Fiber optic cabling

Optical testing

Cable management

Safety adherence

Job description

Ericsson AB in Central Texas seeks a Data Center Implementation Lead to oversee installations, migrations, and remediation across customer data centers and co-locations. You will coordinate with customers, vendors, and 3PP technicians, ensuring high-quality execution and travel up to 50% of the time.

The role requires hands-on fiber optics experience, strong English communication, and a track record in high-availability environments.